Imperial PFS
Imperial PFS Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Imperial PFS has 1.1 star rating based on 4 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Monthly payments.
Cons: Excessive costs, Hidden fees, High interest.Recent recommendations regarding this business are as follows: "AVOID, do not ever agree to Imperial PFS", "Don't bother doing business with them!", "Accept payments at all times !".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Imperial PFS has 1.1 star rating based on 4 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Monthly payments.
Cons: Excessive costs, Hidden fees, High interest.Recent recommendations regarding this business are as follows: "AVOID, do not ever agree to Imperial PFS", "Don't bother doing business with them!", "Accept payments at all times !".
Consumers are not pleased with Billing Practices and Customer service. The price level of this organization is high according to consumer reviews.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Austin, TexasGreedy, super gouging, plus bonus hidden charges
Very high price to pay for origination, interest, and then they hit you with $15 monthly "processing" fee. Total scammer, customer service is worthless, and they do not send monthly statements.
Lied. Totally misled by AJ Gallagher Ins broker when they said _they_ offered monthly payments, like State Farm. What a lie. They have email, but don't use it except to send missed payment, your defaulted email with 3 days to pay, so can't send payment through check.
It's like the old bank commercial, every time you interact with Imperial its $15. $15 $15 $$$$ crazy greedy lender.
- Monthly payments
- Excessive costs
- Hidden fees
- Lame customer serv
Preferred solution: Price reduction
User's recommendation: AVOID, do not ever agree to Imperial PFS
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerThey are scammers.
This finance company enjoys taking advantage of its customers. First, they decided to charge customers who pay electronically with their bank accounts, a $6.00-$7.00 technology fee.
We have been customers for over 4 years and never have been subjected to any fees. If you pay with your Debit/Credit Card, they will charge you a $12.00-$14.00 technology fee just to process your payment on their website. On top of that, if you decide to use their Auto Pay, this finance company contracts a third party to process those payments, who will charge a processing fee as well. Of course, the fee is a mystery since it is not disclosed on their website.
It is not safe to mail them a payment since there is so much identity theft occurring.
We will not be renewing our policy if IPFS finances it. When we recently renewed our policy, these fees were not included.
User's recommendation: Don't bother doing business with them!
Good customer service
IPFS website was down for maintenance on my bill due date and I could not make a payment online however the website allowed a grace payment period the following day to correct the problem for their system being down !
Can't make due payment online today because your website is down. I also tried making a payment by telephone.and every credit and debit card was not accepted due to technical difficulties
"Can't make due payment online today because your website is down". I also tried paying by telephone and your automated system could not process any of the 3 credit and debit cards that I entered !!
You also do not have anyone in your offices to answer the phone. Will I be charged a late fee for not paying on time today due to your system being down for system maintenance and not able to accept payments ???
User's recommendation: Accept payments at all times !!!!!!!
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