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Verified Reviewer
New Reviewer

CANCEL

TRYING ALL DAY TO CANCEL AND GET REFUND BUT NOBODY ANSWERS PHONE-I NEED A REFUND TODAY AND ALL I GET IS PHONE GOING DEAD BEFORE ANYONE PICKS UP

User's recommendation: HORRIBLE TRYING TO CANCEL AND GET REFUND AND TOLD TOO LATE BUT WITHIN 48 HR PERIOD.

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ID
#3603080 Review #3603080 is a subjective opinion of poster.
Loss
$504
Preferred solution
Full refund

100% Scam Company

Got an initial quote from this company which seemed to good to be true. After a bit of research I canceled but they took the deposit days after anyways. After a 90 min phone call they finally agreed to refund (what?!?) and a month later still no money. The way they pull the money from your account is specific to make it difficult to get back by force, requires a notary. Calls are now being dropped and they say they dont have a finance department to escalate to.

User's recommendation: Beware and avoid at all costs.

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ID
#3538734 Review #3538734 is a subjective opinion of poster.
Location
Bellevue, Washington
Imperial Freight Lines called me multiple times while I was getting taxes done. I answered the 2nd call but no one answered when I said hello. They called 5 more times while my taxes were being done, and didn't leave a message on any call. After getting home they...
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ID
#3529924 Review #3529924 is a subjective opinion of poster.
Location
Portland, Oregon
New Reviewer

I need to know the date of pick up of my belongings

Very friendly and nice. I got my answer right away. I had misunderstood what was said at first. They answered my call within minutes.
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ID
#3491278 Review #3491278 is a subjective opinion of poster.
Location
Houston, Texas

Fraudulent Scam

This organization is a scam. They Withhold deposits based on fraudulent business practice and scam customers for more $$$ throughout the entire moving process. Website claims theyve been in business 10+ years. FL state business records show theyve only been in business since Aug 2021. Any positive review you see online is fake. Avoid these crooks at all costs!

User's recommendation: AVOID This Scam!

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ID
#3323144 Review #3323144 is a subjective opinion of poster.
Location
Morrisville, North Carolina
Cons
  • Scammers
New Reviewer
Because of Imperial Freight Lines, my step-son is losing most of his possessions, many of which are needed for his ailing wife and infant son. My step-son, his wife (with health issues) and their infant son needed to move cross-country, and contracted with Imperial...
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ID
#3312717 Review #3312717 is a subjective opinion of poster.
Location
Minneapolis, Minnesota
Cons
  • It is a scam
Loss
$7000
Preferred solution
Deliver product or service ordered

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer
Imperial Freight Lines - Arranged for pick up of goods to be transported from PA to FL. Delivery never occurred!
Imperial Freight Lines - Arranged for pick up of goods to be transported from PA to FL. Delivery never occurred!
Imperial Freight Lines - Arranged for pick up of goods to be transported from PA to FL. Delivery never occurred!
Imperial Freight Lines - Arranged for pick up of goods to be transported from PA to FL. Delivery never occurred!
Imperial Freight Lines - Arranged for pick up of goods to be transported from PA to FL. Delivery never occurred!
Imperial Freight Lines - Arranged for pick up of goods to be transported from PA to FL. Delivery never occurred!
On November 4, 2021 at 6:23 PM, Max, provided me a Binding Moving Estimate with Imperial Freight Lines leaving from Mechanicsburg, PA and moving to St. Petersburg, FL. The Job No: B565**** The binding estimate was $2,772.19.On November 4, 2021 at 6:38 PM, Max followed...
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ID
#3284392 Review #3284392 is a subjective opinion of poster.
Cons
  • Would not return calls when agreed to
  • Nothing said by anyone came to fruition
  • Goods picked up but never delivered
Loss
$3994
Preferred solution
Full refund

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