This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer New Reviewer

CANCEL

TRYING ALL DAY TO CANCEL AND GET REFUND BUT NOBODY ANSWERS PHONE-I NEED A REFUND TODAY AND ALL I GET IS PHONE GOING DEAD BEFORE ANYONE PICKS UP

User's recommendation: HORRIBLE TRYING TO CANCEL AND GET REFUND AND TOLD TOO LATE BUT WITHIN 48 HR PERIOD.

View full review
Comment
Helpful 0 Not helpful 0
Report
ID
#3603080 Review #3603080 is a subjective opinion of poster.
Loss
$504
Preferred solution
Full refund

100% Scam Company

1.0
Got an initial quote from this company which seemed to good to be true. After a bit of research I canceled but they took the deposit days after anyways. After a 90 min phone call they finally agreed to refund (what?!?) and a month later still no money. The way they pull the money from your account is specific to make it difficult to get back by force, requires a notary. Calls are now being dropped and they say they dont have a finance department to escalate to.

User's recommendation: Beware and avoid at all costs.

View full review
Comment
Helpful 2 Not helpful 0
Report
ID
#3538734 Review #3538734 is a subjective opinion of poster.
Location
Bellevue, Washington

1.0
Imperial Freight Lines called me multiple times while I was getting taxes done. I answered the 2nd call but no one answered when I said hello. They called 5 more times while my taxes were being done, and didn't leave a message on any call. After getting home they...
View full review
View full review
Comment
Helpful 1 Not helpful 0
Report
ID
#3529924 Review #3529924 is a subjective opinion of poster.
Location
Portland, Oregon
New Reviewer

I need to know the date of pick up of my belongings

Very friendly and nice. I got my answer right away. I had misunderstood what was said at first. They answered my call within minutes.
View full review
Comment
Helpful 0 Not helpful 1
Report
ID
#3491278 Review #3491278 is a subjective opinion of poster.
Location
Houston, Texas

Fraudulent Scam

1.1
This organization is a scam. They Withhold deposits based on fraudulent business practice and scam customers for more $$$ throughout the entire moving process. Website claims theyve been in business 10+ years. FL state business records show theyve only been in business since Aug 2021. Any positive review you see online is fake. Avoid these crooks at all costs!

User's recommendation: AVOID This Scam!

View full review
Comment
Helpful 2 Not helpful 0
Report
ID
#3323144 Review #3323144 is a subjective opinion of poster.
Location
Morrisville, North Carolina
Cons
  • Scammers
New Reviewer

1.0
Because of Imperial Freight Lines, my step-son is losing most of his possessions, many of which are needed for his ailing wife and infant son. My step-son, his wife (with health issues) and their infant son needed to move cross-country, and contracted with Imperial...
View full review
View full review
Comment
Helpful 4 Not helpful 0
Report
ID
#3312717 Review #3312717 is a subjective opinion of poster.
Location
Minneapolis, Minnesota
Cons
  • It is a scam
Loss
$7000
Preferred solution
Deliver product or service ordered

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer New Reviewer

1.4
Imperial Freight Lines - Arranged for pick up of goods to be transported from PA to FL. Delivery never occurred!
Imperial Freight Lines - Arranged for pick up of goods to be transported from PA to FL. Delivery never occurred!
Imperial Freight Lines - Arranged for pick up of goods to be transported from PA to FL. Delivery never occurred!
Imperial Freight Lines - Arranged for pick up of goods to be transported from PA to FL. Delivery never occurred!
Imperial Freight Lines - Arranged for pick up of goods to be transported from PA to FL. Delivery never occurred!
Imperial Freight Lines - Arranged for pick up of goods to be transported from PA to FL. Delivery never occurred!
On November 4, 2021 at 6:23 PM, Max, provided me a Binding Moving Estimate with Imperial Freight Lines leaving from Mechanicsburg, PA and moving to St. Petersburg, FL. The Job No: B565**** The binding estimate was $2,772.19.On November 4, 2021 at 6:38 PM, Max followed...
View full review
View full review
Comment
Helpful 1 Not helpful 0
Report
ID
#3284392 Review #3284392 is a subjective opinion of poster.
Cons
  • Would not return calls when agreed to
  • Nothing said by anyone came to fruition
  • Goods picked up but never delivered
Loss
$3994
Preferred solution
Full refund

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content

For more information read Blog article