ImOn Communications
ImOn Communications Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
ImOn Communications has 3.0 star rating from 3 reviews and neutral overall sentiment; recent feedback mentions service quality, pricing, and installation impacts, useful for ImOn Communications reviews.
Key Takeaways for Future Customers
- Expect medium pricing with occasional setup fees and value from discounts and special offers.
- Internet performance is generally satisfactory but verify installation timing and yard impact.
Negative Feedback / Risk Areas
- Recurring complaints cite poor customer service and website problems when seeking help.
- Issues reported with communications, verification codes, and billing clarity raise ImOn Communications customer complaints.
- Concerns about installation debris and insufficient advance notice to homeowners.
Positive Feedback
Technicians are described as polite and helpful and some customers praise reliable internet; reviewers value billing practices, discounts, and special offers despite isolated fee complaints.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
ImOn Communications has 3.0 star rating from 3 reviews and neutral overall sentiment; recent feedback mentions service quality, pricing, and installation impacts, useful for ImOn Communications reviews.
Key Takeaways for Future Customers
- Expect medium pricing with occasional setup fees and value from discounts and special offers.
- Internet performance is generally satisfactory but verify installation timing and yard impact.
Negative Feedback / Risk Areas
- Recurring complaints cite poor customer service and website problems when seeking help.
- Issues reported with communications, verification codes, and billing clarity raise ImOn Communications customer complaints.
- Concerns about installation debris and insufficient advance notice to homeowners.
Positive Feedback
Technicians are described as polite and helpful and some customers praise reliable internet; reviewers value billing practices, discounts, and special offers despite isolated fee complaints.
Media from reviews
Wifi password not working
- - They were great and very helpful; he was polite.
- - He described what he was doing to explain it.
- - The $100 for Wi-Fi is a lot, but I'm happy with it.
They were GREAT!ABSOLUTELY helped he was a very polite gentleman. He described everything he was doing to let me know what was going on.
So that was cool. I would recommend I'm on to anybody. The only thing I would say or complain about is a $100.
It's a lot just for Wi-Fi, but I'm happy with it. So have a great day and thank you.
User's recommendation: ABSOLUTELY
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCannot contact ImOn, you never sent verification code. I think your internet is good, your communication and system will lose you customers!
- - Hulu changes my IP, locking me out.
- - They blame ImOn for changes, four times.
- - A code was promised but not received; contacting ImOn is poor.
Hulu told me you are changing my IP address which locks me out of hulu. They have changed this for me 4 times and each time they blamed ImOn.
I sent comment explaining , your system said a code would be sent. No code received.
Each time I have ever tried to contact ImOn it has been a poor experience. Like I said enternet fine , communication and service is horrible.
User's recommendation: Improved computer system to deal with your customers. Please remember your customers are not all young computer savvy people. I have talked to a number of my friends who state they are considering going back to Mediacom because of your system!
Cedar Rapids, Iowa
I have a giant fiberglass box in my yard
- - No notice before fiber optic work began.
- - Agent offered little help; city owns part of the property, taxes are high, and you can maintain it too.
IM ON is placing fiber optic cable in our neighborhood and we found out by word of mouth no notice, letter, phone call nothing. I came out of my home to find it all torn up trash everywhere, tools and a huge box sunk in my yard.
I talked with an agent to pretty much be told it could be worse sorry.
We pay a huge amount of taxes for a house already paid for but the city still owns part of it so youre screwed. Oh and you can maintain it too.
Preferred solution: I don’t think they can do anything
User's recommendation: Go with a satellite service
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