Annoying harrassment

i keep getting emails informing me of a due payment,one i don't have an account anylonger it ran out in january two th account was my dear late wifes account,which was included in her funeral,the phone was cremated with her,i contacted your customer service way back at the beginning of february and the female person i spoke to confirmed that i nolonger had an account, informing me to cancel the direct debit which i have done and have no intension of reinstating it.I just wish to god that they would leave alone to grieve over my late wife in peace thankyou. Thomas.G.Mace. bus.driver2@***.com If i owe any money will you please send me a paper bill and not an email as the on line account no longer exists thankyou..
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ID
#1482372 Review #1482372 is a subjective opinion of poster.
Service
Complaintsboard Customer Care
New Reviewer

IMobile, publisher of AnyTrans, is dishonest

iMobile, vendor of AnyTrans, does not honor its pledge to provide a refund if not satisfied. Instead, it bombards you with messages to "resolve" any problems. Anytrans simply doesn't perform as advertised and iMobile won't refund my payment, instead insisting I must re-install AnyTrans and work with them, even after I've determined their software was not worth the trouble or my time. Don't do business with iMobile because their refund page at https://www.imobie.com/support/refund-policy.htm makes it nearly impossible to get a refund unless you spend hours working with them, and if THEY (not you) are not satisfied, you can kiss your money goodbye. The language in that page also makes it clear that the company is not familiar with the English language and so may not be real.
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ID
#1034276 Review #1034276 is a subjective opinion of poster.
Service
Imobile Customer Care
Cons
  • Lies about refund
Reason of review
Problems with payment
Loss
$51
Preferred solution
Full refund

About

Imobile Terms of Service
By accessing this website The Customer agree to these terms and conditions. Any rights not expressly granted herein are reserved. There are inherent dangers in the use of any Software available for downloading on the Internet, and iMobie hereby admonishes The User of Website to make sure that The Client of Imobile completely understand all of the risks before downloading any of the Software (including without limitation, the potential infection of The User's system by computer viruses and loss of data). The Customer are solely responsible for adequate protection and backup of the data and equipment used in connection with any of the Software. THE CLIENT ARE NOT PERMITTED TO USE IMOBIE PROGRAMS TO COPY MUSIC AND ANY MEDIA CONTENT THE USER OF WEBSITE DO NOT LEGALLY OWN. All logos, splash screens, page headers, images and graphics displayed on this Site are service marks, trademarks, and/or trade dress (collectively, "Marks") of iMobie or its third party licensors.
To read more: https://www.imobie.com/company/terms.htm
Imobile Privacy Policy
Imobile want The User to feel secure when visiting Imobile's' website, using Company's products and providing information to Website The Company do not distribute or share The Client's personal information beyond what is strictly necessary to fulfill Company's obligations to The Customer The Company will not sell The Customer's personal information in any manner whatsoever. This privacy policy has been prepared to inform The User of the information Website gather and how www.imobie.com use it. This privacy policy applies to all of iMobie’s websites, products, services that display or link to this privacy policy. Generally, The Customer may visit Company's websites without providing any personal information or identifying The User When The Client place an order on Company's website, The User's full name, email address, mailing address, phone number, credit card number, and credit card expiration date will be required.
To read more: https://www.imobie.com/company/privacy.htm
Imobile FAQ
To read more: https://www.imobie.com/faq/imobie-faqs.htm
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Summary

Imobile is a Chinese company that was established in 2011. Imobile has its corporate office in Chengdu. Imobile has software engineers whose expertise lies within Apple products content management as well as iOS data recovery etc. At Imobile online store, buyers will find AnyTrans, PhoneRescue as well as PhoneClean coming up in a combo offer for just $119. MacClean is another product of Imobile allowing to easily free up space on the laptop. At Imobile, customers receive 24/7 technical support as well as 100% money back guarantee within 60 days after purchase.

Imobile reviews and complaints

Imobile is ranked 411 out of 1247 in Software category

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