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ImmoScout24

ImmoScout24 Reviews

www.immobilienscout24.de
What is your customer experience with ImmoScout24?

ImmoScout24 Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

ImmoScout24 reviews show a 1.7 star rating from 6 customers; consumers are mostly dissatisfied, while 100% would likely recommend.

Key Takeaways for Future Customers

  • Portal can help with property search but expect mixed experiences.
  • Check invoices carefully and track payments.
  • Be prepared for difficulty reaching customer service.
  • Consider price level before subscribing.

Negative Feedback / Risk Areas

  • Recurring customer complaints about double charges and billing errors.
  • Problems canceling subscriptions and unwanted monthly charges.
  • Poor customer service response and no reachable phone number.
  • Account access issues and password recovery problems.

Positive Feedback

Some users find the portal useful for searching despite service and support issues.

View full overview ›

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Show reviews that mention
customer service response service customer support annonce mote insiufficient inexistant deception
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Negin R Kmu
map-marker Berlin, State Of Berlin

Schufa

Ich habe über ImmoScout24 eine SCHUFA gekauft. Das Geld wurde zweimal von meinem Konto abgebucht.

Ich habe aber nur einmal gekauft. Können Sie mir bitte helfen?

Loss:
$29

Preferred solution: Ich habe über ImmoScout24 eine SCHUFA gekauft. Das Geld wurde zweimal von meinem Konto abgebucht. Ich habe aber nur einmal gekauft. Können Sie mir bitte helfen?

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imran S Ybk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Berlin, State Of Berlin

Because I don’t find anything and I pay a lot of money in this app

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ImmoScout24 - Because I don’t find anything and I pay a lot of money in this app

Some issue with the payment which I actually already paid and the company sent me the same invoice again, Kundennr.: 2667****.

Loss:
$59

Preferred solution: Price reduction

View full review
zi x Uun
map-marker Essen, North Rhine-Westphalia

Ich komme telefonisch nicht durch.

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Updated by user Dec 06, 2025

Der Service des Unternehmens ist nicht menschlich genug.

Original review Nov 20, 2025

Account password vergessen. Bei dem Account hatte ich auch eine falsche Gmail gespeichert.

Kann jetzt das Passwort nicht mehr ändern. Bitte um einen Rückruf, um die Sache zu klären.

Loss:
$90
Pros:
  • Lol
Cons:
  • More

Preferred solution: Account password vergessen bei dem account hatte ich auch eine falsche gmail gespeichrt. Kann jetzt nicht mehr password ändern. Bitte um eine ruckruf um dem sache zu klären

User's recommendation: dont use

View full review
Parisa M Pwp

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Not cancellation of my subsription

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AI Highlights
  • - Tried to cancel Immscout 24 Switzerland via multiple contact methods over two months.
  • - No response from support; new charges arrive; end membership.

Over the Last two months, I tried to reach the customer service of Immscout 24 Switzerland in different ways to cancel my subscription. So far, I have received no response, and yet new bills arrive. I am happy to find the solution to end the membership and cancel the outstanding monthly charges.

Best regards,

Parisa Mohammadi

Preferred solution: Cancellation of my membership and all outstanding monthly fees.

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Gianluca M Sod

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Catastrophic support and no response ! customer service insiufficient !

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AI Highlights
  • - Nice portal.
  • - Paying may prevent cancellation and cause ongoing charges.
  • - Deceptive with poor customer service and a plan to interrupt the service.

nice portal, if you search if you pay than you can not cancel the annonce and automatically you continuos to pay for a service that is more mote required . a really deception and customer service inexistant !

we confirm or intention to inter romp the service and refuse to pay the annonce !

very bad service

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Candyce Eeu

Keine Telefonnummer, um anzurufen!!!

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Die Rufnummer ist nicht mehr verfügbar und ich möchte mein Problem mit einem Mitarbeiter besprechen!!!

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Adrian C Fod

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Important

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AI Highlights
  • - We are a quiet, non-smoker couple with no pets.
  • - Seeking a small studio or 2-room near Garching within 10 km, for €550; we work for knuspr Lieferessen.

Hallo, mein Name ist Adrian Calus, ich suche eine kleine Wohnung im Raum Garching bei München in einem Umkreis von maximal 10 km, wir sind ein Paar, arbeiten bei knuspr Lieferessen in Garching bei München und wohnen in einer Entfernung von ca. 40 km, fast die Entfernung zwischen Ampel und Autobahn, wir sind ein sehr ruhiges Paar, fleißig und Nichtraucher, wir haben keine Haustiere, bitte, wenn Sie ein Studio oder ein kleines haben Wohnung mit maximal 2 Zimmern irgendwo für 550 Miete, das wäre wunderbar, vielen Dank im Voraus

Preferred solution: Ich möchte zusammen mit meiner Frau ein eigenes Zuhause haben

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Colby Hager

Colby Hager is an experienced real estate investor with Capstone Homebuyers. He has years of experience in renovating houses, home remodeling, and property management.

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