New Reviewer

Appeals

I bought LX travel insurance for Isareal trip on May 11, 2019I called to cancel the trip on 5-7-19 morning due to green card expired . I also asked my cousin who bought the ticket for our trip to call Itravel same morning to cancel the trip. I faxed and email all the required document to IMG on 5-11-2019 The IMG denial the case 6-4-2019 I mails and emailed the appeal to IMG, called and confirmed of received on 6-25-2019 I called IMG many times and resend all the proved documents included the refund money from Itravel and 1 year credit till Feb 2020 from Delta Air and Air Canada ( I did not buy travel insurance for the trip) since I can not travel to Canada on April 2019 due to Green Card expired It passed 90 days limited for the review of my appeals but I did not received any mail, email decision. What should I do now? Thanks you very much for your time and attention. Huong Dinh
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ID
#1695732 Review #1695732 is a subjective opinion of poster.
Service
Img Insurance Health Insurance
Reason of review
Poor customer service
Loss
$3200
Preferred solution
Full refund

Patriot Plus Is A Scam

Patriot Plus Travel “insurance” is not really an insurance plan. It’s just a scam to make people feel as though they have coverage when they really don’t. Everything actually covered under this policy would be provided by an emergency room who could not force you to pay if you did not have the resources. ER’s can not refuse emergency services to people who can not pay. Their only recourse for demanding payment is to turn people into collection agencies and making reports to credit bureaus post treatment. People with travelers insurance are from other countries and do not have USA SS#s and are therefore immune from this type of pressure. So again, this “insurance” is useless and nothing but services already covered by emergency rooms are included in this policy! We were denied Precertification trying to see a doctor for a sinus infection as well as severe menstral cramps. Lastly, look at the quality of the positive reviews for this company on the internet! Scroll down and actually read them! They seem mostly fake! As if they are made by employees or bot farms. Do not waste your money! I want a refund for the unused portion of our 3 month policy!
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ID
#1194581 Review #1194581 is a subjective opinion of poster.
Service
Img Insurance Patriot Platinum Health Insurance
Reason of review
Not as described/ advertised

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