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iMazing

iMazing Reviews

imazing.com
What is your customer experience with iMazing?

iMazing Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

iMazing has 1.3 star rating from 2 reviews and overall negative sentiment; consumers cite problems with billing, customer service, and alleged security concerns.

Key Takeaways for Future Customers

  • Read iMazing reviews and verify refund and subscription policies before purchase.
  • Back up WhatsApp and confirm the WhatsApp transfer guide steps match your license expectations.

Negative Feedback / Risk Areas

  • Frequent customer complaints about billing practices and lack of accessible customer service.
  • Reports of installation errors, software crashes, and alleged data breach or unauthorized access.

Positive Feedback

A few users expected functionality based on online praise, though actual positive details are limited.

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Show reviews that mention
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Resolved
Tamara L Mde

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Mesa, Arizona

Resolved: Question

AI Highlights
  • - Email verification never arrived while trying to verify.
  • - iMazing prompts for a license to restore WhatsApp.imazingapp; guide says it's free.

Tried to send this to customer support but their email for me to verify my email address never came through! I am using iMazing on Windows to restore WhatsApp to the same iPhone.

I successfully created a 27.9 GB WhatsApp.imazingapp package using Back Up App Data. WhatsApp has now been deleted from the iPhone as instructed in your WhatsApp transfer guide. When I select Manage Apps Restore App Data and choose the WhatsApp.imazingapp file, iMazing asks me to purchase a license.

Your March 2026 WhatsApp guide states that transferring WhatsApp this way is free. How can I restore my WhatsApp.imazingapp file without purchasing a license?

Cons:
  • Got no email to verify my address for a support ticket

Preferred solution: Price reduction

View full review
julie r Dtc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Warren, Ohio

Data breach

I believe someone has access to your software and is using it to harass me and my 16-year-old daughter. I want to know your procedure for securing your software.

This is a bad situation.

I need you to help me before somebody gets hurt.

***

Cons:
  • Able to be accessed by unlicensed professionals

Preferred solution: Information

View full review
Richard R Nvf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Greenville, South Carolina

Disatisfied with the application

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AI Highlights
  • - Purchased iMazing to download text messages for a legal matter.
  • - History goes back only one week.
  • - No customer support.
  • - Described as a ripoff.

Basically iMazing is a complete ripoff - with NO customer service - stay away!!! I purchased the app to be able to download a hisory of text messages for a legal matter and it not allow the time frame to go back further than one week-

They have no customer support at all

User's recommendation: stay away!

View full review
Bill G Udm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Their software throws error codes rather than installing AND THEY DO NOT HAVE A PHONE NUMBER FOR SIMPLE TECHINCAL QUESTIONS ! ! !

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AI Highlights
  • - Windows 10 installer crashes with runtime error SWbemObjectSet: Invalid class.
  • - No explanation for the error on the site or in searches.

I purchased my first copy of their software and downloaded it to my Windows 10 system. As I precaution I did this after a restart.

When I ran their installer it returned No results for "Runtime error (at 94:841): SWbemObjectSet: Invalid class" and crashed.

There is no explanation of this error code on their website nor on the web accessible through a Google search.

If their software is generating unusual error codes they should feel beholden to provide easily accessible solutions.

A utility that cleans up after their utility perhaps. I had expected much more from a copy with such glowing reviews

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Loss:
$40
Cons:
  • Money and time wasted

Preferred solution: Full refund

User's recommendation: Never purchase software from an unknown vendor. I was foolish. Based on their most excellent reviews on the web I purchased a copy expecting it to at minimum function.

View full review
Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Brooklyn, New York

I need help!!!!!

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AI Highlights
  • - Purchased a Spring 2024 license to recover texts for divorce.
  • - Cannot log in; desktop app won't launch; needs March-to-now updates.
Contains 1 confidential file for company representatives

I purchased this app in the Spring of this year 2024. I have License Code.

My main purpose of buying this was to get my many texts from 2 years from my children for divorce purposes. I was able to do this back in March. I now need to not only update from March until now but get my Ex's texts to my lawyer. I tried for 3 hours to get back on to your app with no luck.

I thought if I paid for the license I would be able to get back on again. I downloaded the app to my desktop and it doesn't even launch.

I need assistance asap. Can you get back to me by text or email?

917-420-****

Merritt.leslie@***.com

Thank you,

Leslie

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1 comment
Guest

The most efficient way to solve this would certainly would be to write directly to iMazing's dedicated customer support: https://***/contact

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