New Reviewer

Can I use a gift card?

I can not get a answer today for the holiday sale Very poor service for a weekend! The sale will be off on Tuesday when they return to the office! I wish they had a online person to assist with my question and assist me with my purchase! If I can get any help today, please contact me my email is mamadesantis@***.com

User's recommendation: It’s impossible to ask a question on the weekend due to they are closed! I wish Dooney and Burke had someone online to answer wuestions and hel with a purchace! I have been a custyfor more the 35?yrs! I wanted to purchace a bag today (Sunday) on the I love Dooney website! I need help with using a giftcard! Wish I could find out how to use it today!

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ID
#3922068 Review #3922068 is a subjective opinion of poster.
Location
Laguna Niguel, California
Pros
  • Good sales
Cons
  • No costumer service on wekends
  • No costumer service on weekends
Preferred solution
I would like to get an answer if I can use a gift card from Dooney and Burke?
New Reviewer

Can I use a gift card

I tried to reach someone and tthey are closed until Tuesday due to the holiday! The sale is over on Tuesday so I needed a answer today or tomorrow! I thought I could get an answer without actually talking to someone! I was hoping for a yes or no answer! Wish I could get that answer today! I get a lot of bags from your site
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ID
#3922026 Review #3922026 is a subjective opinion of poster.
Location
Laguna Niguel, California
Preferred solution
I’ll like to know if I can use a gift card from Dooney and Burke

Refund issue

After receiving the two domed western satchel, I returned them in the same box I received both, had to contact customer service to let them know both items were returned not just one

User's recommendation: When shipping back find two boxes if items came in same box.

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ID
#3695118 Review #3695118 is a subjective opinion of poster.
Location
Kalamazoo, Michigan

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

My pending order is STILL pending and iLoveDooney could not care less!

My pending order is STILL pending and iLoveDooney could not care less!
My pending order, that I paid $77 for shows as shipped back in June of 2021. I was charged $77. I have been trying to find out what happened to my order for several months and with no luck! The iLoveDooney customer service team couldn't care less. The item was paid for...
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ID
#3490570 Review #3490570 is a subjective opinion of poster.
Cons
  • Everything now
Loss
$77
Preferred solution
Full refund

Trying to order

I have tried to get ahold of someone from Dooney. I never received my order and can't speak to anyone about it. (719) 671**** please call me.
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ID
#3216544 Review #3216544 is a subjective opinion of poster.
Location
Denver, Colorado
Preferred solution
Deliver product or service ordered
New Reviewer

My order has not came

Where is my order, I ordered it weeks ago .I have not heard from this company,this is sad. I want my items I ordered.
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ID
#3181053 Review #3181053 is a subjective opinion of poster.
Preferred solution
Deliver product or service ordered

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Horrilble service

They must be doing something illegal, anytime they stop responding to paying customer that have not received there paid orders. They not researching the issue. They think it justified because its a tracking number. If the tracking numbers not moving within 2 weeks its a problem, thats how I know they are not researching anything, or offering to resolve the issue with the order.

User's recommendation: do not order.

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ID
#2469286 Review #2469286 is a subjective opinion of poster.
Preferred solution
Full refund

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