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Verified Reviewer
New Reviewer

They sent the wrong glasses after a correction.

There was a mistake in the prescription, I contacted Ilook to fix it, and I was told it would be fixed. There was certainly enough of a delay in sending them. Once they arrived, I found I could see just as well without them. Useless. They had not fixed the problem. Don't waste your time.

User's recommendation: DON'T shop at Ilook.

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ID
#4048260 Review #4048260 is a subjective opinion of poster.
Pros
  • Cheap
Cons
  • Incompetent
Loss
$15
Preferred solution
Full refund

Clueless people

I had an old account and recently decided to make a new purchase.My account was linked to an email address that was compromised and had to delete the address.I tried for days to have Ilook change my current email address to my old account but they refused to do so.I dont know why but they wont let me access my old account and update so I can see my account info previous purchases etc.Great products no complaints but their csrs are appear lost and literally hung up on me on their live chat.
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ID
#4016426 Review #4016426 is a subjective opinion of poster.
Location
Calgary, Alberta

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Unsafe lack of UV protection on their Sunglasses