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Ilok

Ilok

www.ilok.com
What is your customer experience with Ilok?

Ilok Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Ilok has a 4.7 star rating from 3 reviews with mostly positive sentiment; reviewers praise website and customer service but note reliability problems and a high price level.

Key Takeaways for Future Customers

  • Check Ilok reviews for issues with license transfer and account confirmation before buying.
  • Be prepared to wait for email verification and support due to Pacific Time Zone response patterns.

Negative Feedback / Risk Areas

  • Recurring Ilok customer complaints mention account lockouts and difficulty receiving confirmation emails.
  • Customers report slow or hard-to-reach support and frustration with license transfer limitations.

Positive Feedback

Support can resolve issues and users value the website and account manager option for moving licenses.

View full overview ›

Media from reviews

Can't log on to Ilok to access my UVI software; and can't reach anyone for help at Ilok.
Can't log on to Ilok to access my UVI software; and can't reach anyone for help... - Image 2Can't log on to Ilok to access my UVI software; and can't reach anyone for help... - Image 3Can't log on to Ilok to access my UVI software; and can't reach anyone for help... - Image 4Can't log on to Ilok to access my UVI software; and can't reach anyone for help... - Image 5
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Show reviews that mention
account access email address email address confirmation email access manager support customer number
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jerry d Owg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Katy, Texas

Ilok resolved the issue relatively quick. When contacting for issue resolution/support, keep in mind their company is in Pacific Time Zone

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My email address needed to be verified for Ilok to allow access. Their commitment is to protect unauthorized users' entry to my account. Perfectly understandable.

Pros:
  • Using account manager to move licenses
Cons:
  • Inability to transfer licenses

Preferred solution: I received resolution for my issue

User's recommendation: Use caution entering information, be patient for a smoother transition through problem resolution

View full review
jerry d Owg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Katy, Texas

Need assistance in acquiring confirmation Email to access Ilok Manager

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I created a Ilok account, logged in, and am waiting on confirmation Email to access Ilok Manager to activate a program on my new computer

Pros:
  • Moving licenses

Preferred solution: a confirmation Email to access my Ilok account...first time user

User's recommendation: if you are new to creating Ilok, utilize patience for a smooth transition

View full review
Abe C Qjy

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Locked out of my iLok account

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I am locked out of my iLok account, which I was able to get into the other day. The site does not recognize my email address, and it did three days ago.

Has my account been hacked? Help, please?

Preferred solution: I would like to be able to get into my iLok my account.

View full review
Jeffery S Txy

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Can't log on to Ilok to access my UVI software; and can't reach anyone for help at Ilok.

AI Highlights
  • I bought an orchestral suite from UVI and have an account and iLok issue.
  • Two photos were attached.
  • I need help unlocking my account.
Can't log on to Ilok to access my UVI software; and can't reach anyone for help at Ilok.
Can't log on to Ilok to access my UVI software; and can't reach anyone for help... - Image 2
Can't log on to Ilok to access my UVI software; and can't reach anyone for help... - Image 3
Can't log on to Ilok to access my UVI software; and can't reach anyone for help... - Image 4
Can't log on to Ilok to access my UVI software; and can't reach anyone for help... - Image 5

I bought an orchestral suite from UVI, and I must have screwed up my account and its iLok in the process. I'm attaching two photos for explanation.

I need help to unlock my account. My information is as follows:

Jeffery L. Shibley

Attorney at Law

727-220-****

shibleylaw@***.com

I need help!

Preferred solution: UNLOCK MY ACCOUNT

View full review
Anonymous
map-marker Fremont, California

Customer Support sucks

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AI Highlights
  • Support is unacceptable and has no phone number.
  • Email support responds slowly and provides no real help.
  • The product is not working.

The support for this product is absolutely unacceptable. They do not have a support number and they take forever to even respond to the email support. We are left with a product that's not working and no way to get any real help./

View full review
Anonymous
map-marker Edmundston, New Brunswick

HORRIBLE PROGRAM

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AI Highlights
  • Installing plugins is extremely complicated.
  • The program is seen as a poor tool and hurts workflow.
  • Many in the music community share this view.

This program/license manager is the main reason I have thought about quitting music production. Installing plugins has never NEVER EVER been more complicated.

THIS PROGRAM IS AN ABSOLUTE PIECE OF GARBAGE. The people behind the user friendly aspect of it, have COMPLETELY MISSED THE MARK. HORRIBLE HORRIBLE PROGRAM;. THE WORST THING TO HAVE HAPPENED TO MUSIC PRODUCTION WORKFLOW IN THE LAST DECADE.

Please feel free to look around the internet to see that this is a shared opinion in the music community.

YOU GUYS HAVE A LOT OF WORK TO DO. THIS IS HORRENDOUS AND A *** DISGRACE TO USE.

User's recommendation: ABOSLUTE LAST RESORT. AVOID ANYTHING THAT HAS TO DO WITH ILOK.

View full review
Anonymous
map-marker The Bronx, New York

I deleted my ALL account

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I deleted my ilok account. I would like to reactivated. Could you please help my email is deell06@***.com

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