Illumibrite
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Minneapolis, Minnesota
Illumibrite great offer - not so great.
Illumibrite has been offering a free trial of their teeth whitening system. I fell for it and ordered it on-line.
Illumibrite charged me $94.97 for a club membership after sending me a free trial of their product. I used a credit card to pay for the shipping and handling. Upon calling them and discussing the extra charge, they refused to drop the "club" charge but agreed to cancle my "membership". I contacted my credit card company.
After a little investigating, they said the business is out of the country and agreed I should not pay their charges. We'll see.
Washington, District Of Columbia
There is no way to contact this company on either phone number.
I have tried to contact this company and, after a certain number of rins it disconnects. I will be contacting my credit card and the BBB to be certain they are made aware of what appears to be shady dealings.
The seem to take advantage of people by not being available and, since my husband has had a heart attack I could not get back to them within the specified number of days to cancel my order.
Now my concern is that they will try to put a charge on my credit card on a regular basis. Seems like a scam and definitley need to be reported by as many people as possible.
South Bend, Indiana
Did not cancel my trial period when I called Nov.22nd.
Ilumi-Brite advertised free trial just pay for shipping and handling of $4.79. If satisfied do nothing and will be billed $94.00 automatically but if you call to cancel before 14 day trial period you will not be billed but only the $4.79.
NOT!! Much to my chagrin when I called on Nov. 22nd to cancel the customer service assured that I had until Dec.2nd to do so. NOT!!!
I called Dec.2nd & they had already billed me the $94.00 and told me that there was nothing they could do.
I Have since canceled my credit card and contacted my bank for stop payment. I would advise any one not to fall for this scam.
Palmdale, California
Unauthorize charges
what is it with these companies! out to get a buck from honest people.
i ordered these so call free trials today. they said type in the code to only pay $1.95 free shipping. well i got a phone call frm my bank saying that there was a charge for $99.95 and another for $1.95.. they are out to rip people off..
im so angry that there are people out there to steal..
the name of this company is better health they also use the name teeth brilliant. i would not trust any company over the internet again..
Dallas, Texas
Illumibrite teeth whitening trial
I read about what looked like a blog on using 2 products together and all you pay for was shipping for the products. The first one came straight away with not problems. The second one sent 2 packages to me 17 days after ordering with a noite saying that after the trial period they would charge my credit card $97.97.
I phoned my credit card company to find that they had already taken £70 twice from my account. I have phoned and emailed them to no avail.
I went on to the same consumer digest website to find the same article with 2 different teeth whitening companies!! It is a total conn and i wouldn't even trust what they have given to me now as it could be any substandard product that they could be selling to people.
Its totally put me off buying anything online now.
Wish I would've been more wise, and read these before buying. I Lost 100 dollars. Will cancel credit card.
Manchester, England
Illumi-brite teeth whitening scam charge £69.27 instead of $9.97
This company seems to collude with another one on the basis that a genuine user states using these two products gives a better result than each one on its own. Both purport to send these products for just the cost of the shipping.
£9.97 in respect of illumi-brite and a little less for the other one. Products turn up but illumi-brite charged £69.27 and the other one £28.29, instead of products supposedly costing less than $20the cost to you is almost £100. This is nothing but a scam and to be avoided. I shall never ever respond to another advert that flashes up on my ISP home page again.
I have contacted my credit card company and they will look into this. I did print off the receipt at the time of order for the more expensive product, but do not have anything for the other one, so probably will not get anything back for this.
I was trying to call them to cancel my order. I was waiting for more than 10 minuts.
Nobody ever answer. Was trying to call 3 more times. Still nothing.
Finally I blocked my credit card account. I hope that Im not gonna be charge a fortune when I was on hold while calling tham.
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I had same thing happen, lost $200. Where is Cyprus?
The address I filed with FTC complaint was 4616 West Sahara Avenue. #330, Las Vegas, NV 89102. Canceled my card after I learned they may change their name each month, so credit card is accepted.
My lawyer will write a letter, says he did same for Acia Berry scam and it worked. We shall see...
They are a FRAUD. Found out they are out of Cyprus.
They ripped me off too. Had to cancel my card
You should cancel your card while you still cam before they hit you with a lot more charges.