Skip to content
Illinois Tool Works

Illinois Tool Works

ITW.com
What is your customer experience with Illinois Tool Works?

Illinois Tool Works Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Illinois Tool Works has a 1.0 star rating from 1 customer review, with consumers mostly dissatisfied and a 100% unfavorable rating distribution. Recent recommendation: "Go in front of the eBay committee Watch out karma".

Positive Feedback

There are no positive points highlighted in the sole review; the report focuses on a faulty part experience and service frustrations.

Negative Feedback / Risk Areas

  • Repeated Illinois Tool Works customer complaints about customer service responsiveness and incorrect parts delivered.
  • High price level cited by consumers relative to perceived value.
  • Product diversity concerns where listings led to wrong-fit components.

Key Takeaways for Future Customers

  • Check Illinois Tool Works reviews before purchase and confirm part fit with seller.
  • Document orders and expect potential customer service follow-up for refunds or replacements.
  • Consider price versus risk when buying specialized parts.
View full overview ›

Media from reviews

Illinois Tool Works - The reason for my review is to get past the BS that we have this...
Illinois Tool Works - The reason for my review is to get past the BS that we... - Image 2Illinois Tool Works - The reason for my review is to get past the BS that we... - Image 3Illinois Tool Works - The reason for my review is to get past the BS that we... - Image 4Illinois Tool Works - The reason for my review is to get past the BS that we... - Image 5Illinois Tool Works - The reason for my review is to get past the BS that we... - Image 6
View all media ›

Turn one complaint into a collective action

PC collective complaint

A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

Start Collective Complaint
Donovan B Mlm

The reason for my review is to get past the BS that we have this afternoon same thing I basically erase everything I have because it said I was 64 tabs over so I erased everything I wasted my whole af

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - The buyer claims the received part is wrong.
  • - It may be for a Corona, but mechanics say it's from an 82-87 Toyota pickup.
  • - The item was immaculate.

Im complaining about the fact of this Im not gonna mention his name I dont think I can but this buyer saying that he got he received the wrong part that it was for a corona or some something other but Toyota makes a ton of cars and you can bring I dont care what mechanic you bring out and theyll tell you exactly what that came off of an 86 Toyota pick up truck but they said 82 to 87. I believe it is and the thing was in immaculate.

User's recommendation: Go in front of the eBay committee Watch out karma

View full review

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article