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Illinois Lottery

Illinois Lottery Reviews

illinoislottery.com
What is your customer experience with Illinois Lottery?

Illinois Lottery Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

1.0 star rating based on 2 customer reviews; consumers are mostly dissatisfied. Rating distribution shows 100% unfavorable. Illinois Lottery reviews mention issues with adding funds and password reset after email changes.

Key Takeaways for Future Customers

  • Expect to contact customer service for account or payout issues.
  • Prepare documentation if a winning ticket dispute arises.
  • Be cautious with online account email and password management.

Negative Feedback / Risk Areas

  • Customer complaints about inability to add funds and system errors.
  • Repeated password reset and changed email problems causing access loss.
  • Lack of clear responses when a ticket shows a prize then is denied.

Positive Feedback

One reviewer praised an excellent, thorough customer service representative.

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Media from reviews

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Juliana H Fsj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Chicago, Illinois

I have been going to a place, which is...

AI Highlights
  • - Liquor store at Cicero & 31st St says winnings are collected by others.
  • - The reviewer asks to revoke the store's lottery license.

I have been going to a place, which is a liquor store located on Cicero and 31st street, everytime i win and go to collect my winnings they always tell me that the lottery people just came and collected the money. They never pay anyone and this happens all the time with many people.

Please take away their license to sell lottery tickets! I don't win much but they never pay out!

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Margie L Eca
map-marker Saint Charles, Illinois

No answers

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Illinois Lottery - No answers

I have a monopoly ticket that says I won 20K and when I went to collect it says not winner !! NO EXPLANTION!!!

please call me [PHONE_NUMBER] [PERSON_NAME]

Loss:
$20000

Preferred solution: my winnings

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Delilah R Tdc
map-marker Chicago, Illinois

Unable to add funds to my account

Response when entering an amount, first the response is now all good try to play and system will not allow

Preferred solution: Fix my account so I can play my games!!

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Anonymous
map-marker Chicago, Illinois

Good morning, I’m unable to reset my...

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Updated by user May 25, 2026

It was simply we had to deleted old emails and passwords to create new ones…

Original review May 20, 2026

Good morning, Im unable to reset my password due my email was changed from Ronald9086@***.net to Jordansrronald@***.com

Please advise,

User's recommendation: Please provide us with a way to modify your email address and resets password in this situation…

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Anonymous
map-marker Chicago, Illinois

Good morning, I’m unable to reset my...

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Good morning, Im unable to reset my password due my email was changed from [EMAIL_ADDRESS] to [EMAIL_ADDRESS]

Please advise,

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Anonymous
map-marker Naperville, Illinois

Complaint

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The customer service representative was excellent and very thorough. I really appreciated visiting with her.

User's recommendation: To call customer service if you have an issue.

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Will M Tuh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Glen Ellyn, Illinois

What's wrong with this government

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AI Highlights
  • - I've emailed the State's controller several times without a response.
  • - The organization is described as mafia-like gambling for the government.

I have emailed the State's controller many times, and he has not responded back to me. If you loose money in the lottery machine they don't care at all. The organization is run like a mafia gambling for the government.

Loss:
$2000

Preferred solution: Full refund

View full review

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