Lavon Qrs
map-marker Rock Falls, Illinois

Run-around and no proof/verification of debt owed.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I had 2 accounts here in 2015 and because of a dispute closed them both. One of them is showing on chexxsystem with a balance owed.

I have spent more than 2 hours on the phone with several bank representatives because I keep getting transfered to those that can help. Finally, the original branch is supposed to have answers but they don't. All they know is i owe a balance but can't tell me for what or why. I asked for verification of this debt and the rep said she would call me back but never did.

I had no knowledge that anything was owed until today. I find it hard to believe that they are havihg such a hard time verifying an alleged debt.

I think they made an error which is why proof can't be furnished. I know this is a stretch but i wonder if the teller i had my original dispute with stole money before closing my account back in 2015.

View full review
Reason of review:
Problems with payment

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article