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Illinois Bank And Trust

Illinois Bank And Trust Reviews

www.illinoisbank.com
What is your customer experience with Illinois Bank And Trust?

Illinois Bank And Trust Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Illinois Bank And Trust has a 1.3 star rating from 1 review; consumers are mostly dissatisfied about unresolved account disputes and alleged balances lacking verification.

Positive Feedback

No positive comments were provided in the review; no resolution or verification was received.

Negative Feedback / Risk Areas

  • Repeated transfers and long calls with no resolution reflect poor customer service.
  • Alleged balance reported without proof or verification of debt raises billing concerns.
  • Promises to call back were not kept, leaving dispute unresolved.

Key Takeaways for Future Customers

  • Check Illinois Bank And Trust reviews and monitor chexsystems entries closely.
  • Document all interactions and request written verification for any disputed balance.
  • Be prepared for potential delays when pursuing account dispute resolutions.
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Lavon Qrs
map-marker Rock Falls, Illinois

Run-around and no proof/verification of debt owed.

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AI Highlights
  • - Two 2015 accounts closed after a dispute; one shows a chexxsystem balance.
  • - Branch cannot explain the balance or verify the debt; no callback.

I had 2 accounts here in 2015 and because of a dispute closed them both. One of them is showing on chexxsystem with a balance owed.

I have spent more than 2 hours on the phone with several bank representatives because I keep getting transfered to those that can help. Finally, the original branch is supposed to have answers but they don't. All they know is i owe a balance but can't tell me for what or why. I asked for verification of this debt and the rep said she would call me back but never did.

I had no knowledge that anything was owed until today. I find it hard to believe that they are havihg such a hard time verifying an alleged debt.

I think they made an error which is why proof can't be furnished. I know this is a stretch but i wonder if the teller i had my original dispute with stole money before closing my account back in 2015.

Reason of review:
Problems with payment
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