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Illamasqua

Illamasqua Reviews

www.illamasqua.com
What is your customer experience with Illamasqua?

Illamasqua Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Illamasqua has a 1.0 star rating from 3 customer reviews; consumers are mostly dissatisfied with orders, delivery, and support.

Positive Feedback

No positive comments were identified in the collected reviews.

Negative Feedback / Risk Areas

  • Illamasqua reviews report missing or wrong items received instead of ordered makeup.
  • Customers describe delayed next day delivery and request refunds for delivery billing.
  • Repeated customer service issues: hard-to-reach support, unanswered messages and calls.
  • Complaints note high price level and issues with discounts and special offers.

Key Takeaways for Future Customers

  • Expect to confirm tracking and inspect orders on arrival and keep proof for refund requests.
  • Be prepared for potential difficulties contacting customer service when resolving missing items or billing for next day delivery.
View full overview ›
Megan M Keq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Missing item and wrong item

I got my package and opened it and it was a bottle of probiotics pills?? I ordered foundation so where is my make up I paid for ?

Loss:
$37
Cons:
  • Wrong item

Preferred solution: I would like to get my foundation that I paid for

View full review
Mel B Baq

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Birmingham, England

Paid for next day delivery, 2 days later item still hasnt arrived

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AI Highlights
  • - Next-day delivery charged £5.99 on order.
  • - Product has not arrived after two days.
  • - Requests £5.99 refund to the card; Order 46023****.
Contains 2 confidential files for company representatives

My order was automated to a next day delivery costing £5.99, I hadn't realised this until the order was placed, I accept this is ny fault...however its been 2 days and the product I ordered is yet to arrive.

I would like £5.99 refunded back to the card of payment as the service I paid for hasn't been honored.

Order number - 46023****

Preferred solution: Price reduction

User's recommendation: Not sure I haven't yet recieved the product!

View full review
Alisha G Msy
map-marker Dubai, Dubai

Missing itam

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AI Highlights
  • - They say they have sent many messages and want contact at 0772421****.
  • - They emailed, texted, and called but have not received what they paid for.

I have send lot off message now will someone contact me 0n 0772421****

I will been senf itam back soon

It a joke I email and text and ring but getting now where it not fair I paying for something I dint get

Cons:
  • Not here

Preferred solution: Full refund

User's recommendation: Missing itam

View full review
Copper Pug

Products not in box I ordered

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I received large box with I sample not the lashes I ordered .its a nightmare trying to speak to anyone as all numbers cut you off

View full review

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