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iLendingDIRECT

iLendingDIRECT Reviews

ilendingcarloanrefinancing.com
What is your customer experience with iLendingDIRECT?

iLendingDIRECT Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Overall Customer Rating and Sentiment

iLendingDIRECT has a 1.2 star rating from 5 reviews; consumers report widespread dissatisfaction though 100% of users would likely recommend the company.

Key Takeaways for Future Customers

  • Check iLendingDIRECT reviews and loan documents carefully before consenting to refinance.
  • Verify fees, refunds, and billing details up front and confirm title transfer timelines.

Negative Feedback / Risk Areas

  • Recurring complaints about hidden fees, poor customer service, and alleged fraud or unauthorized charges.
  • Problems reported with refunds, document handling, multiple credit pulls, and long title delays.

Positive Feedback

Some customers noted refinance speed and the service’s ability to complete a refinance.

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Media from reviews

iLendingDIRECT - Dornronald9@***.com-phone :732912****-credit card visa -4217 83** **91...
iLendingDIRECT - Still no title for the vehicle refinanced
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Show reviews that mention
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Ronald D Kxk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Centennial, Colorado

Dornronald9@***.com-phone :732912****-credit card visa -4217 83** **91 7377

iLendingDIRECT - Dornronald9@***.com-phone :732912****-credit card visa -4217 83** **91...

I just want to be sure that my payments are made on time,no complaints about the organization,so far so good I would recommend ilending to my friends and family

Ronald Dorn

Pros:
  • Speedy
Cons:
  • Phone was the cause of a slower process

Preferred solution: Nothing,I'm just updating my payment Information

User's recommendation: I recommend

View full review
Ronald D Kxk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Dornronald9@***.com, phone:732 912 **** payment method visa -4217 83** **91 7377 /403 / exp 0427

New card,phone payment method

I just want to be sure that you have the correct information so that my payment gets paid

Ronald Dorn

User's recommendation: I recommend ilending for future customers

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Ronald D Kxk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Update emailand phone and. Debit card

I don't know my account number

I would like to update my payment method,I had to replace my old debit card

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Sandy C Bqu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Still no title for the vehicle refinanced

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AI Highlights
  • - Applied for vehicle refinance to get the title in my name.
  • - As of Nov 2022 there was still no title, bogus tracking, and costs over $1,500.
iLendingDIRECT - Still no title for the vehicle refinanced

Applied for refinance of vehicle I co-signed on to get the title in my name only. When I applied in May 2022 it was the expressed intention to sell the vehicle ASAP!

November 2022 Still NO title!

Nothing but excuses and run around.

Bogus tracking #'s for documents never received. They've cost me over $1500.00 in payments, insurance and registration!

User's recommendation: Avoid!!!

View full review
Malinda C Mcn

Payment arrangement

There was no an at this number, and I'm still waiting for a call back to make a different kind of repayment arrangements but I'm not getting through

User's recommendation: Never

View full review
Anonymous
map-marker Charlotte, North Carolina

Cancel of loan add ons

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AI Highlights
  • - Principal rose 25% after refinancing; two warranties were sold with undisclosed costs; iLendingDIRECT won't call to cancel.

I refinanced my car loan but the principal went up 25 percent from day one. I was sold two unneeded redundant warantees whose cost was not disclosed.

Ive been trying to cancel them but all of a sudden its impossible to get iLendingDIRECT to call me. They called constantly when they were selling me something.

User's recommendation: Beware don’t trust

View full review
Kenneth N Uht

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

My personal information was sold to several other businesses.

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AI Highlights
  • - I worked with Jeremy Paynter on auto refinance loan.
  • - He was disrespectful when I questioned terms; I declined and received loan company calls.

I was working with Jeremy Paynter on an auto refinance loan. He became very disrespectful when I questioned him about the terms and fees.

I decided against doing business with him because he seemed dishonest. The next day I received a text saying the loan would be completed that evening. I texted back and told him that I wasn't interested in the loan.

After a heated exchange, I immediately received several calls and text messages from home loan companies wanting to help me get a home loan. Now, 3 hours later and I have received 17 phone calls.

Preferred solution: Let the company propose a solution

User's recommendation: Don't even consider doing business with this company!

View full review
george v Uxq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Refinance truck loan

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AI Highlights
  • - Ilending offered a 3-month grace and refinance during COVID.
  • - Balance rose from $20k to $30k.
  • - I would never recommend this company.

At the very beginning and the start of the COVID pandemic, Ilending reached out to me under the circumstances to my underdstanding that my truck contract was upside down. Meaning the amount owed far exceeded the trucks worth.

With the promise of a three month grace period, my truck would be refinanced by ilending man named Phil. He assured me my truck payments would be atleast $100 less than what they were. With the COVID pandemic in fyull effect and work slowing down I was more than happy to jump on board to the three month grace period the payment dropping.

Low and behold when I was picked up by the new finance company the balance on my truck went from $20,000 to $30,000 (talk about a deal being upside down). I would never recommend this company to anyone.

Loss:
$10000

Preferred solution: Price reduction

User's recommendation: no never

View full review
1 comment
Romayne Boa

BEWARE!!! REFINANCING YOUR CAR IS 99.99999%...

INFINITY AND BEYOND NO DEAL!!! These individuals call me and I was very CLEAR! I wanted a loan with a term no longer than the two years left on my loan. A lower APR rate thus making low monthly payments or lower of what I'm paying today.

Since they knew I was no DUMMY, they wasted no time telling me exactly what was going to happened to me if I would have been ignorant and go ahead and refinance with them. It was going to cost me almost $3,000 dollars more in the long run. REFINANCING IS A SCAM. They lower your rate and extend the years thus, making you get into a longer-term debt thus ending up paying more than what you already owe.

THAT'S NO DEAL!

Beware of LEGAL SCAMMERS, they are the worst!!! At least with mercenary scammers, you will know where you stand.

Anonymous

SCAM - Con disguised as car loan

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Stories below are true.

Stay away from these people.

Try to run credit multiple times when only rates are requested.

They are trying to scam you out of money designed as a car loan.

Cons:
  • Scam

User's recommendation: Stay away

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Eric M Ftm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Avoid at all cost

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AI Highlights
  • - Fees were not described and the loan grew from 17k to 22k.
  • - Warranty/protection charged but not delivered.
  • - Refund issued; iLendingdirect still holds funds.

I foolishly refinanced with these losers. They hit me with fees that were not described or listed.

They set me up for an extended warranty that was much higher than if I got one for myself. They set me up with exterior and interior protection services that were never delivered, but I was charged for. I also got charged for gap coverage. My 17k loan went to 22k, and I never received my documents.

This kept me from going through everything and noticing their ponzi scheme.

They do deliver a refinance. However, they scam you out of several of thousands of dollars in the process.

Once I realized I was being taken for a ride, I requested a refund. I was sent blank refund forms for my warranty and gap insurance.

I contacted National Auto, they immediately issued my refund on Dec 14 2019, mailed the check to iLendingdirect.com HQ on December 23 2019. It is now January 31st 2020, and these crooks still have my money.

They took a large portion for themselves, and refuse to send my what is rightfully mine. Not only will they steal from you, they will still get you once you have figured out their shady business tactics.

Avoid iLendingdirect.com

Avoid National Auto extended warranties

Avoid Eckbond interior and exterior coverage protection

Pros:
  • Refinance
Cons:
  • Theft
  • Fraud
Reason of review:
Return, Exchange or Cancellation Policy

Preferred solution: Full refund

View full review
Anonymous
map-marker Lindale, Texas

DO NOT LET THEM RUN YOUR CREDIT UNTIL YOU CHECK ALL HIDDEN FEES.

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AI Highlights
  • - I am upset that my credit was run without upfront fee disclosure.
  • - Fees total $2244 for $449, $795 GAP and $1000 warranty, and I would pay 3% interest.

I DO NOT WANT TO REFINANCE WITH ILENDING DIRECT AS OF 1/15/20 @ 4:34 PM.

I FEEL UNCOMFORTABLE DOING BUSINESS WITH A LENDING COMPANY THAT IS NOT

UPFRONT ABOUT DOCUMENT HANDLING FEE OF $449.00. ALSO INSISTING I CARRY

GAP INSURANCE FOR $795.00 WHICH WOULD OF BEEN ADDED TO MY LOAN.

ALSO

THE WARRANTY FEE OF $1000.00. ALL OF THE EXTRA FEES WOULD OF MADE MY

NEW LOAN BALANCE AN EXTRA $2244.00. I AM BETTER OFF PAYING 3% INTEREST

FOR ANOTHER YEAR UNTIL I TRADE IN ANYWAYS. THIS WOULD HAVE BEEN

CONSIDERED A TOTAL SCAM AS FAR AS I AM CONCERNED.

PERHAPS YOU SHOULD

BE MORE UPFRONT ABOUT THE $449. FEE AND THE WARRANTY AND GAP FEES

BEFORE YOU RUN SOMEONE'S CREDIT. I AM VERY UPSET THAT YOU TRICKED ME

INTO LETTING YOU RUN MY CREDIT WITHOUT TELLING ME ALL THIS

UPFRONT!!!!!

DO NOT EVER MAIL ME ANYTHING EVER AGAIN.

I AM GOING TO MAKE SURE

OTHERS ARE AWARE OF THIS SCAM!!!!!!! I WILL GO TO MY BANK AND

REFINANCE WITH NO HIDDEN FEES.

THANKS BUT NO THANKS

Reason of review:
Not as described/ advertised
View full review
Jamie A Psz

Worst. Scam. False promises. Cost me aggravation and money.

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AI Highlights
  • - They claimed approval but caused fees, delays, and late charges.
  • - They ghosted after months; reviewer calls it a scam and will report to the business bureau.

Worse experience. Tells me I’m approved.

Gun shot my credit twice. I told them I was sick. However I jumped all hoops. Wouldn’t accept my notary.

They sent me 9 miles away. After I spent 60.00. To do it again. Then needed updated income bc it was longer than a month.

Provided income so many times. Said don’t pay my current loan everything approved. Month later. I get a late fee.

Called ilending again said I needed tax returns. Now a month later. I says ok. Nothing.

I called three more times. Now I how 1000 to my current car loan. Said just needed bank statements. I sent that.

I had surgery. Sent disability income plus other income. Again said don’t worry. Now we’re two month into this and rep is just asking more junk.

Two surgeries later. Still no loan papers. I call again told them they now cost me over 1000 plus 100 in late fees. Lost points on credit and on top of that 3 notary signatures.

Guess what. They ghosted me. Completely stopped returning callls. Emails.

Text. Letter. This was a scam. Real scam.

Rep couldn’t just say I couldn’t get the loan done but dragged me through a MONTH of lies and tons of fees. Never been so disgusted by a company. Not because the loan but the lies and *** They don’t deserve anyone’s business. I will be reporting to business bureau no disabled person with good credit score and verifiable income should have to go through all this plus left with a huge drop in credit.

Late fee on report and sales rep ghosted me and his boss probably knows nothing.

Bad bad bad. Hope no one gets same treatment.

View full review
Anonymous

Got scammed out of 7000.00

AI Highlights
  • - Refinanced car with Ilene Direct; payoff was $20,923.
  • - New loan is $27,131; up $7,000; rep Travis; avoid signing electronic papers by phone.

I went to Ilene direct to get my car refinanced my payoff on my car was $20923.00 that is what they paid flagship on my car and once they refinanced it with a lower rate my loan went up to $27,131.00 no one can tell me why it went up over $7,000.00 but I am getting me a lawyer today watch them and never sign electronic papers over the phone people today the guys name I dealt with was Travis beware I don't want this to ever happen to anyone and if you have had something refinanced you better look over your papers and start to hire you a laywer

Reason of review:
Problems with payment
View full review
2 comments
Guest

I too delt with Travis At ilending and he orchestrated a refinance deal for my Harley with blue federal credit union which turned out to be the worst credit union I have ever banked with.

Guest
reply icon Replying to comment of Guest-1630763

They have contacted me and I. Very suspicious on the deal they want too do eve9pver the phone

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