Anonymous

Ileads:Phony info being given to their clients

I recently received an email from a highly reputable and respected insurance company in Cincinnati stating it was in response to my request for insurance. I had not initiated such and responded back to the agent that I had not.

He was most kind and responded back to me with the data he had received from Ileads . It was my contact info complete with phone and email.

The rest of the info was totally bogus from my DOB, my weight,my height, etc. Sadly it looks as though someone within the Ilead organization is making up data to sell to their clients!

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Cons:
  • Hearing my contact info shared with false data
Reason of review:
my info sold without my consent

Preferred solution: Remove my personal informtion from your databases permanentlyy

Anonymous

Absolutely Worthless!

These guys are borderline fraudulent crooks. Their leads are worthless and then when you complain, they tell you to submit it for a refund and purchase more leads.

Either way, the leads are ***. We tried contacting 10 people (25% of purchased leads) and 9 of them had either non-working phone numbers and/or never replied to any emails we sent them. The one person we did reach via telephone was in her 70s and told us she never requested a life insurance quote.

Stay away from these hustlers and save your money!!! BTW, I purchased the "exclusive, high end leads", not the recycled ones and they were still worthless.

View full review
Loss:
$500
Reason of review:
Bad quality

Preferred solution: Full refund

Anonymous

Borderline Fradulent

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I deposited $200 for a $250 credit. I purchased and called 22 leads.

6 of them were actual phone numbers. Of the 6 phone numbers that were actually connected to somebody, one of the people had ALS and was confined to a wheelchair. His caretaker told me that he does not have the capacity to even indicate that he would want insurance or any product for that matter. For the other 5, 3 of them were answering machines (I am not holding out hope for them to become clients).

One of them was a 12 year old girl's cell phone and the last one was irate that I had his information and made no inquiry for life insurance to anybody ever.

This company is a total sham and the fact that they claim to have been around for 30 years and still in business indicates to me that they are defrauding their customers, taking their money and running with it. I put in a claim with my credit card company to see if they can stop the purchase and I suggest you do the same if you made the same mistake that I did.

View full review
Loss:
$200
Cons:
  • Dispute resolution
  • Customer support
  • Quality of product
Reason of review:
Not as described/ advertised

Preferred solution: Full refund

Anonymous
map-marker Newport Beach, California

So far NO good

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I bought real time leads and aged leads. Out of 638 leads not one deal!

Quicken loans has already spoken to everyone I have talked to even if I call right when the lead comes in. If your looking for a good affordable lead company Ileads is a waste of money. They charge $15 for real time leads but they are not worth it very bad quality. The aged lead have every issue you can imagine from already closed with Quicken, farm homes, low value, bad credit.

Most info given is wrong on every application. They do give me a credit every time the new leads are bad but that's is 95% of the leads.

View full review
Loss:
$700
Reason of review:
Bad quality

Preferred solution: Let the company propose a solution

Anonymous
map-marker Appleton, Wisconsin

Garbage Leads

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I "contracted" for 38 leads (25 I bought... plus 13 that were a bonus to me).

So far in a week I have gotten 6 of those. Of those 6... I have gotten through to no one... and 4 have been returned due to wrong contact info, people not requesting leads...

and in one case, the person has been dead for 5 months. The leads are HORRIBLE... especially the price you pay for them (like $20 a lead). Even worse, the sales guy said that they do not send leads on people that have major health conditions...

yet everyone that has been sent to me, lists that they have major health conditions. Do not waste your time with this company and their leads.

View full review
Loss:
$400
Reason of review:
Bad quality
2 comments
Guest

An UPDATE! I called my sales rep Eric...

and he adjusted some filters and items on my leads, so I am not getting people with major health conditions (or previously dead people)... so I agreed to allow another half dozen or so to come to me to see if they are any better. Eric was fantastic to work with and gave me his direct line to contact him for any other assistance I may need. The total call to them took less than 5 minutes...

so the service was great! Hopefully things turn around on the leads.

Guest
reply icon Replying to comment of Guest-1061426

How was the outcome? Did you get some converted?

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Anonymous
map-marker Mechanicsburg, Pennsylvania

Ileads Busted

I wanted to get the word out that I busted them cold. I already bought leads from loanbright and after trying ILeads got 5 out of 5 in a row of the exact same leads at the same time from both sources.

Loanbright charges like 2.99 which is a lot less than ILeads. What I found out is ILeads does not generate their own leads as they claim and both ILeads and loanbright buy from lowermybills who each sells them at least 4 times after lowermybills already sold them however many times they wanted.

That is why people end up getting 20 calls from 1 internet inquiry. The big issue I have is that ILeads claims that THEY generate their own leads which is a bold faced lie.

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1 comment
Guest

I signed up with them yesterday paid $500 for 60 leads. The first 5 have been so off it's pathetic.

Square ft on lead 4500/ Actual 1100

Amount of Insurance on lead 450,000/ Actual 125,000

Age of the dwelling on lead 1975/ Actual 1971

All the others have been the same.

Rona Vkv

Bad Leads

I bought leads from iLeads in September. My rep Todd Kanney told me these are going to be fresh real time leads but that has not been the case.

Most leads were old, they had such a bad credit history, they did not populate to my quoting system as they told me they will. They were worthless to me I will not use them again. I have used many different vendors for internet leads over the past few years but it seems that all insurance leads vendors just changed.

Ileads is one of them. I am disappointed with how it went and will not use iLeads anymore.

View full review
Loss:
$500
1 comment
Guest

Hello,

I wanted to respond directly to your complaint with my company directly, (albeit a bit late). First, let me say that I'm very sorry to hear that you if issues with my company. Todd brought your issue to my attention this morning, so I wanted to address it specifically.

On the product side of the equation, our number one priority is lead quality, because we know that without producing a good quality product, we will not be in business tomorrow.

To that end, we check each and every lead going through our system for both contact information, (using internal as well as third party verification) as well auditing for intent of the consumer. We have been in business since 1996, have serviced over 45,000 clients, and have an A+ rating from the BBB. All that said, I acknowledge that none of this means anything if our customer (you) are not satisfied with the service.

What I would ask is that if you feel that you have had problems with our service, that I have the

opportunity to look into what you bring up myself. If what you are saying is correct, then I would be more than happy to offer you whatever resolution / refund you would like.

Please give me a

call, 877-245-****.

Drew

Anonymous
map-marker Pittsburgh, Pennsylvania

Terrible leads

I bought leads from Sarka Nechanicka. These are by far the worst leads I have ever purchased.

Bad contact info, people that had refinanced a month ago, etc. I spoke with the company about a refund, they said they wanted to replace the leads. The replacements were as bad as the originals. Stay away from this company, it is a pure waste of money.

I spoke with the company about a refund, they said they wanted to replace the leads.

The replacements were as bad as the originals. Stay away from this company, it is a pure waste of money.

View full review
Loss:
$1500
3 comments
Moksha Sfi

We agree iLeads is the worst lead provider that we have ever encountered. We purchased $500 worth of leads got 1st batch and all bad - county data did not match the non sense that they were sending out.

They are not a reputable company - refund ?

return ? No refund and returns were all replaced with bad stale leads

Guest

Hello,

I wanted to respond directly to your complaint with my company directly, (albeit a bit late). First, let me say that I'm very sorry to hear that you if issues with my company. Sarka brought your issue to my attention this morning, so I wanted to address it specifically as soon as I found it.

On the product side of the equation, our number one priority is lead quality. We check each and every lead going through our system for both contact information, (using internal as well as third party verification) as well auditing for intent of the consumer. We have been in business since 1996, have serviced over 45,000 clients, and have an A+ rating from the BBB. All that said, I acknowledge that none of this means anything if our customer (you) are not satisfied with the service.

Again, our number one priority is lead quality, because we know that without producing a good quality product, we will not be in business tomorrow.

What I would ask is that if you feel that you have had problems with our service, that I have the opportunity to look into what you bring up myself. If what you are saying is correct, then I would be more than happy to offer you whatever resolution / refund you would like.

Please give me a

call, 877-245-****.

Drew

Guest
reply icon Replying to comment of Guest-759226

This was a canned response. It is word for word identical to every response iLeads has posted on every complaint they've answered with only the sales rep's name being changed. Come on guys, you can at least appear to be trying here.

Glad I read these reviews, I think they'll save me a great deal of wasted time and money.

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Anonymous
map-marker Nashville, Tennessee

Absolutely the worst leads ever!

I just signed up for I leads 1 week ago. I was told the leads are sent to me exclusively as soon as the prospect fills out the internet application.

What a bunch of baloney. These people have been called by numerous companies already spanning over the past few weeks. In most cases they don't answer the phone because they have already been called by so many other mortgage companies. Three different times they sent me leads that weren't even for my state.

I spent $300 on NOTHING!!!! Will not ever use again and am spreading the word to prevent this from happening to others.

View full review
Loss:
$300
1 comment
Guest

Hello,

I wanted to respond directly to your complaint with my company directly, (albeit a bit late). We just found this site, (otherwise I would have responded in a more timely manner).

On the product side of the equation, our number one priority is lead quality. We check each and every lead going through our system for both contact information, (using internal as well as third party verification) as well auditing for intent of the consumer. We have been in business since 1996, have serviced over 45,000 clients, and have an A+ rating from the BBB. All that said, I acknowledge that none of this means anything if our customer (you) are not satisfied with the service. Again, our number one priority is lead quality, because we know that without producing a good quality product, we will not be in business tomorrow.

What I would ask is that if you feel that you have had problems with our service, that I have the opportunity to look into what you bring up myself. If what you are saying is correct, then I would be more than happy to offer you whatever resolution / refund you would like.

Please give me a

call, 877-245-****.

Drew

Anonymous
map-marker San Diego, California

Same complaint as OCMort said.

"do not waste your time buying mortgage leads from ileads.com. They lie to you to earn your business and once you complain they give you replacements.

they are replacing junk leads with more junk leads so you are just wasting your time calling leads that don't work. 99% never answer their phone or they are so pissed off that they hang up the phone. They tell you..." Ditto. Almost no one answers the phone or returns calls.

I can't believe that I fell for Todd's line of bull. He won't own up to the fact that screwing people out of their money is bad for his business.

View full review
Loss:
$475
1 comment
Guest

Hello,

I wanted to respond directly to your complaint with my company directly, (albeit a bit late). First, let me say that I'm very sorry to hear that you if issues with my company. We work with thousands of lenders, and do a lot to verify the leads.

We check each and every lead going through our system for both contact information, (using internal as well as third party verification) as well auditing for intent of the consumer. We have been in business since 1996, have serviced over 45,000 clients, and have an A+ rating from the BBB. All that said, I acknowledge that none of this means anything if our customer (you) are not satisfied with the service. Again, our number one priority is lead quality, because we know that without producing a good quality product, we will not be in business tomorrow.

What I would ask is that if you feel that you have had problems with our service, that I have the opportunity to look into what you bring up myself. If what you are saying is correct, then I would be more than happy to offer you whatever resolution / refund you would like.

Please give me a

call, 877-245-****.

Drew

Anonymous
map-marker New Albany, Ohio

Ileads.com

I have gotten charged $5.00 a lead 5 times in one day for leads that I didn't ask for. if I dont' get this off of my checking account, I am filing a complaint with the Attorney General and the Better Business Bureau. This is ridiculous!!!

I have never, ever, used ileads and I didn't ask to get them!!!

Caveat Emptor!!! These people running ileads are very shady, and refuse to refund your money back if you request it. I would really like to know how they got my account information.

These people are not only scam artists, and taking advantage of the general public, but they are ripoff artists as well.

View full review
Loss:
$200
Anonymous

Terrible Leads

I signed up for ILeads.com to recieve "Premium" Leads for a fee of around $9 per lead. I began looking into these leads after realizing that I have not been able to contact any.

One day I did contact a lead. This lead was a current client of mine, and I began to ask her if/when she had used any online service for insurance quotes.

Her response was, "It must have been over a year ago, because I havent owned that vehicle for at least that long. Realizing that these "premium" leads are garbage I decided that this must be a scam!!

View full review
mike b Ajr
map-marker Irvine, California

Ileads.com leads are junk

do not waste your time buying mortgage leads from ileads.com. They lie to you to earn your business and once you complain they give you replacements.

they are replacing junk leads with more junk leads so you are just wasting your time calling leads that don't work. 99% never answer their phone or they are so pissed off that they hang up the phone. They tell you they generate their own leads but when i ask for refund i was sold they have paid third party for my leads already.

DO NOT BUY LEADS FROM THEM...

they are just junk and bogus leads

View full review
Loss:
$20
1 comment
Guest

I am the managing partner here at iLeads.com, and I am very sorry to hear that you have had a bad experience with our company. We do take very seriously our customers satisfaction, and we work very hard to make sure that the leads that we develop are some of the best in the industry. All of that being said, if you have had an issue, I'd like to help.

Please contact me directly at the iLeads offices, and I'll be more than happy to look into and help you with the situation.

Sam W Vff
map-marker Midvale, Utah

Ileads.com scam

horrible leads, dead leads, preX condition leads, diabetes, heart problem leads, just a bunch of leads that we can't sell...however, they told us they had solid leads in our sales presentation. i should have done my research because i only see negative feedback reviews about their company and leads....make sure you are aware of all the ins and outs of their company, leads, deliver, return policy, and prices because they will change once you sign the contract and become a customer. they will discontinue answering your phone calls, rarely return your emails, but gladly take your money...try another lead vendor, don't throw your money to the wind with these scam artists...

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3 comments
Guest

I am very sorry to hear that you have had a bad experience with our company. We do take very seriously our customers satisfaction, and we work very hard to make sure that the leads that we develop are some of the best in the industry.

All of that being said, if you have had an issue, I'd like to help. Please contact me directly at the iLeads offices, and I'll be more than happy to look into and help you with the situation.

Guest

I am the managing partner here at iLeads.com. I am very sorry to hear that you have had a bad experience with our company.

We do take very seriously our customers satisfaction, and we work very hard to make sure that the leads that we develop are some of the best in the industry.

All of that being said, if you have had an issue, I'd like to help.

Please contact me directly at the iLeads offices, and I'll be more than happy to look into and help you with the situation.

Guest

Do you know of a good internet lead provider? db2guy@***.com

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martyshen
map-marker Miami, Florida

Sold sales leads that were no good

ileads.com sold (at $30.00 per lead) insurance sales leads that were absolutely useless to me. They refuse to give a refund.

They supplied me with phone numbers that they never checked to see if the numbers were real or not. They sold life insurance leads that (from looking at the information people provided, i.e. height and weight) they should have known were uninsurable people. They promised to replace leads that they did not replace.

Beware of doing business with this company--it's amazing that they stay in business because of the way that they do business.

View full review
3 comments
Guest

I am very sorry to hear that you have had a bad experience with our company. We do take very seriously our customers satisfaction, and we work very hard to make sure that the leads that we develop are some of the best in the industry.

All of that being said, if you have had an issue, I'd like to help. Please contact me directly at the iLeads offices, and I'll be more than happy to look into and help you with the situation.

Guest

For about three weeks, we answered the phone to find someone trying to sell me life insurance "based on my recent online inquiry". For the last week, we have answered the phone to find someone trying to sell my wife insurance on a myriad of different automobiles "based on her recent online inquiry".

This is all totally unfounded and if I knew how to go about it, I would sue this "business" (joke) for invasion of privacy. If insurance agents pay for this ***, they should call their lawyer.

Where is oversight ? There are people getting paid to find and stop these violations

Guest

i have bought mortgage leads from them.. and they are absolulty worthless... do not buy leads from them..

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