Ashleen Whg

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No customer service or support!

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IKTCH does not answer their phone, does not respond to emails, and their Chat does not work. I purchased a range hood thru Home Depot who basically said IKTCH is just a seller thru HD and thus they could not help with my issue. Buyer beware.

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Pros:
  • Looks good
Cons:
  • No customer service or support

Preferred solution: An answer to phone calls or emails.

User's recommendation: Avoid IKTCH

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