New Reviewer
Dear Customer Service of #Ikea Hungary, You asked me what the problem was on the online form. Be prepared that is going to be hard. I guess this level of complexity being not really high, it will still be beyond the contemplation on #Ikea Hungary side. I hardly doubt,...
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2 comments
#2046840

Agreed. Similar experience and I'm a 5 foot female who purchased 1 million Forints worth of goods and was left to her own accord after paying 20 000 forints in deliveries.

Not to mention they woke me up from slumber to ask if they could deliver 3 hours earlier instead of the time I selected. Like seriously? Who as a professional service calls at 7am to ask if they can not follow the time I ask for the delivery to arrive. What am I paying for here?

To have an entire day shot because a worker feels like ending his day earlier? Incredibly unprofessional mannerisms here.

Frankly I would like my delivery fee back. This is hardly a service worthy of IKEA's reputation.

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ID
#1618039 Review #1618039 is a subjective opinion of poster.
Cons
  • Aweful response time to customer concerns
  • Lack of respect
  • Employee incompetence
Reason of review
incompetency, lack of respect and proper seriousness
Preferred solution
Deliver product or service ordered
New Reviewer
Upon our arrival to Budapest, Hungary, we decided to go to IKEA to purchase a household stuff (a large inventory - from the kitchen cooking sets to the crib). We went there with our 8 week- old daughter, and after a consultation with the staff we spent 6 hours in the...
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4 comments
#787337

Customer Service is Horrible in Charlotte NC Ikea Store too.

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ID
#444773 Review #444773 is a subjective opinion of poster.
Location
Budapest, Budapest
Service
Ikea Delivery Service
Loss
$1000

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