Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Portage, Wisconsin

Received order all broken up want to talk to person

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
IHeartDogs - Received order all broken up want to talk to person

Order received all broken up liquid from snow globe damaged everything I want a new one or a refund ,if this issue isn't solved I will never buy from you again ,I have purchased items before and never had any trouble

View full review

User's recommendation: Poor refund policy

Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Kansas City, Missouri

2nd call Tracking an order placed 11/14. No email on order but credit card charged

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
IHeartDogs - 2nd call Tracking an order placed 11/14. No email on order but credit card...

I placed order on 11/8, got email with tracking number, received item. Very pleased.

I placed another order on 11/14, no email about being being received or tracking number, credit card charged $39.60 On 11/14. I contact you. No response.

Called again today and got email about pissed customer which is disgusting . I will put in complaint to credit card company tomorrow if I dont here Sony about 2nd order.

View full review

User's recommendation: Pissed customer

Cathi Ipq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Palm Coast, Florida

I'm not upset with them at all I was just giving them my donation that I had credit there just trying to figure out how to do it some money wanted to know how to give him my credit my credit

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Nothing wrong happened I'm not pissed off at all I don't know why it's going to this all I wanted to know was find out how to donate my credit I had there

View full review

User's recommendation: Absolutely I recommend this for future customers

Correy Hvo

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Cawood, Kentucky

Coupon not accepted

I had a $10.00 coupon I received directly from IheartDogs and it was suppose to be good from 11.28.24 until 12.31.24. I used on my order and at last minute it told me coupon was invalid.

I checked my PayPal account and it did only charge the amount with coupon. Not sure what is going on .

View full review
Jayme D Hmr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Broken item

Updated by user Nov 13, 2024

Resolved the problem immediately

Original review Nov 05, 2024

I received my order, #431****. The Santa on it is not attached, falling over with glue all around it.

I totally understand things happen, but how do I get a replacement? It's absolutely adorable, just broken.

View full review
Loss:
$30
Pros:
  • Cute products
Cons:
  • We will see if resolved

Preferred solution: Replacement

Anonymous
map-marker Tampa, Florida

Check available wines

Im waiting for a call back.

Got the call the next day but had solved my own problem - I think! My order should arrive on Tuesday.

View full review
LOUISE T Pzr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker New Haven, Connecticut

Wonderful company

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

The problem was the code for me to see the people feeding the dogs and feeding the dogs being given food and water was not packed in with my bracelet I ordered.so instead I received the link to see it.

View full review
Anonymous
map-marker Manitowoc, Wisconsin

I haven't received my package

They seen that item was missing and resent item immediately. Very apologetic on phone and curtious. I am happy!

View full review
Alexandrya Xjr
map-marker Deerfield Beach, Florida

Help with a purchase

Tried to purchase the animal 14 tree for $49.99 plus $6.50 shipping! At checkout the charge was $113???

View full review
Debi W Wwr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Anaheim, California

Order

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I need to talk to someone on the phone and getting this run around us crazy. Never ordered was charged my credit card sent you a notice and I still received this stuff!!

View full review
Pros:
  • I never ordered this
Cons:
  • No help in getting issues resolved

Preferred solution: Nothing

User's recommendation: Not good

Elizabeth M Rkm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Need to cancel all shipments. Dog has died

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Cancelling future shipments. Love the company but dog has died. Have no luck doing anything online.computer illiterate

View full review
Pros:
  • Good products and good customer service when i can connect by tel

Preferred solution: Cancellation of all future automatic shipping

User's recommendation: Great company

Anonymous
map-marker Columbus, Indiana

Great customer service

I was having issues with placing an order and a representative helped me solve the problem. He actually placed the order for me.

View full review

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article