New Reviewer

Problem solved

5.0
I'm very happy to say iheartcats had a problem on their end that caused me to get the wrong color T-shirt twice they are sending me the correct color free of change so I'm very happy! They truly are awesome that's why I've been ordering from them so long!! And will continue to do so.awesome company

User's recommendation: Great customer service.

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Comment
Helpful 0 Not helpful 0
ID
#2090242 Review #2090242 is a subjective opinion of poster.
Service
Iheartcats Customer Care
Pros
  • Awesome customer service
Preferred solution
Deliver product or service ordered

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Verified Reviewer New Reviewer

They got my order wrong twice!

5.0
Iheartcats - They got my order wrong twice!
Iheartcats - They got my order wrong twice!
Iheartcats - They got my order wrong twice!
Iheartcats - They got my order wrong twice!
I have placed many orders from this company some of the money goes to feed sheltered cat's and I love that but the first order came back the wrong color I ordered a navy tshirt it was pink I emailed them about the mistake they said to just keep it and they'd send me the correct color ( navy) well it came today and it's pink AGAIN! This is definitely unacceptable seriously... Twice? I'm very upset especially since it was a gift to my bestie she's been waiting now they screwed up again she hates pink to top it off so I'm stuck with two PINK T-shirts I can't use I emailed them once again explaining what was wrong but haven't heard back yet so I'm waiting! Angrysad and mad!

User's recommendation: Be careful of what you order.

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Comment
Helpful 0 Not helpful 0
ID
#2088961 Review #2088961 is a subjective opinion of poster.
Service
Iheartcats Shipping Service
Pros
  • Great they help shelter cats with food from ur purchase
Cons
  • Wrong color
Loss
$30
Preferred solution
Deliver product or service ordered

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