Chande C

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Verified Reviewer
| map-marker Jackson, California

Very bad customer service unproffessional and unhelpful

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Igt - Very bad customer service unproffessional and unhelpful
Updated by user Nov 16, 2023

No development i am forced to spend money that i obviously dont have to subpoena my own records.

Original review Nov 16, 2023
I am a progressive jack pot winner. I won and went back to Cambodia, before i left i provided IGT with my bank account info and money were wired into my bank account.

While i was away an emploee of the bank has emptied my bank account. I turned to IGT for help all i needed is to get the info i gave them mainly my bank acct number i lost the information and the bank claims they cannot find the account. We both have the same bank. I was insulted by IGT reps threatened with legal dept action all because i asked their assistance in pursuing the bank claim and asked for the account i gave them my self.

I also said it is fine to share this info with the bank.

It has been two months now and no coopertion has come from IGT. I WON BUT THEY MADE ME FEEL LIKE A LOSER.
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Loss:
$170000
Pros:
  • I dont know i won 250k they gave me initial check of 10k then wired rest
Cons:
  • Did pay

Preferred solution: The wells fargo account number that i gave them so i could proceed with my claim against wells fargo as miraculously they cannot find my account with my ss#

User's recommendation: Keep your records guys or deal with people that are completly indifferent to once situation

Rodd Edy
map-marker Lakewood Township, New Jersey

Igt game froze on nj casiino 888 a week can't play

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Hit free games on the big easy loaded the free games half way then stoppedweek already trying to get it to load games plus cant play other Igt slots till I finish the bonus game on the big easy this is a real money slot on 888 casino on line in nj
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Khia Eod

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Verified Buyer
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Verified Reviewer
| map-marker Bengaluru, Karnataka

I want to refund my payment

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Igt - I want to refund my payment
Igt - I want to refund my payment - Image 2
Igt - I want to refund my payment - Image 3
I want refund my money of rs 10300 ur company manger Akshay Kumar us not giving my withdrawal amount he told first to pay 3500 and 2nd he told 6800 and he was asking still 30000 still I don't have he told when deposit 6800 I'll give a withdrawal u don't worry but I deposit now he block me prisha and Akshay manager
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User's recommendation: Akshay Kumar manager

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