Mima Qxk

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Verified Reviewer
| map-marker Festus, Missouri

When you have an issue with your luggage you have to have a receipt or they wont Cover the damage! How do you get a receipt for your purchase when you buy them on line or was given the luggage as a hy

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Why do you request the luggage being registered on line an not taking care of the damage without a receipt!! You need a phone that people can call

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Marika K Lps

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Verified Reviewer
| map-marker New York, New York

2 broken wheels

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Dear Sirs I have your LARGE ROSE GOLD Suitcases A wheel is broken off on my last trip Can I buy 2 new wheels and have them repaired / attached again here in New York The Airline could not help me Thank You kindly in advance your help me Im elderly All not so easy for me M.K. NY

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User's recommendation: Great Luggage … Totally Happy …

Norman O Uwg

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Verified Reviewer

Tried to contact them to obtain a wheel . No resposnse in spite of two attempts.

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Their warrante is worthless since they do not respond. I have a broken wheel and need to replace it.

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Cons:
  • Do not respond at all

Preferred solution: A wheel assembly

User's recommendation: Don't buy their product

Shotanell H

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Verified Buyer
|

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Verified Reviewer

Luggage

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iFLY Luggage - Luggage
Contains 1 confidential file for company representatives

My luggage fiber one has broke I would like to a new one I still have my receipt from when I purchased it I cant wheel it without it getting stuck

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Loss:
$110
Pros:
  • Easy to roll

Preferred solution: Deliver product or service ordered

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