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IELTS

IELTS Reviews

www.ielts.org
What is your customer experience with IELTS?

IELTS Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Overall: 1.1 star rating from 2 reviews; consumers are mostly dissatisfied with the service and experience reported.

Positive Feedback

The speaking test was reported as acceptable by one reviewer and some candidates completed exams without issue.

Negative Feedback / Risk Areas

  • Frequent IELTS reviews cite poor customer service and unresponsive phone and email support.
  • Complaints include billing problems and rude proctors during the remote online exam.
  • Users warn about taking at home IELTS due to audio and accommodation failures.

Key Takeaways for Future Customers

  • Check recent IELTS customer complaints before booking and confirm accommodations in writing.
  • Expect possible billing issues and confirm refund or rescheduling policies ahead of time.
  • Consider alternatives if relying on remote proctoring for high-stakes testing.
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Jennifer P Zxu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Brampton, Ontario

WTF is going on in SF?

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AI Highlights
  • - Difficult to get diabetes and hearing-loss accommodations for IELTS.
  • - Phone system problems: voicemail full and calls not answered; reply blamed you.
Updated by user Feb 12, 2025

They pretended I never sent them the message

Original review Feb 05, 2025
supposed to handleI asked IELTS over all, about special accommodations, as I am both diabetic and have hearing loss.
I was instructed to contact the closest IELTS testing department. They sabotaged their own phone system.

They filled up their own voicemail box, and do not take calls curing business hours.
I emailed them.

After an entire week, they finally replied, but said YOU were the ones who made those accommodations, not the testing center where the accusations are supposed to actually happen.
I CANNOT take a test I might pas out during and i cannot pass a hearing section WHEN I CANNOT HEAR.
WHAT DO I DO? They said YOU controlled all of this, including sign up and accommodations, you said they were supposed to handle.

User's recommendation: DEMAND AN EXPLANTION

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Md Hjx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Rude examiner save other consumers from remote online exam

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AI Highlights
  • - Remote online tests from home are not worth the cost.
  • - Speaking test was okay.
  • - Proctors for reading and writing were rude; audio issues and inconsistent checks.

Review is on there remote online tests ( from your home ).

Save your money and use another provider they just want to rip you off.

Speaking test was ok

Proctors for reading and writing were rude, audio issues plus there ia no consistency with checks before exams.

Save your money and do CELPIP

User's recommendation: Do not take at home IELTS , if you do it's at your own risk

View full review

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