These guys run their business by trying to bully people into paying for service after the fact.

The company is sending past due notices for service they did with interest. This is blackmail. I don't think they are a legit company. He company signs you up saying they will manage the service on your equipment but they actually lose staff all the time and can't maintain it. Then they surprise you with an invoice and interest. I think they have done this type of criminal activity just to make money. I would suggest using a reputable dealer. The promise that they will service the equipment is just words. You have to have a lawyer to two help you set up the agreement. Wish I had reds all the online complaints about these guys before I signed. Save yourself!!!
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ID
#571452 Review #571452 is a subjective opinion of poster.
Location
Kitchener, Ontario
Cons
  • Their ethics
Reason of review
Problems with payment

Illegitimate bills after the contract is signed

This company is crazy. They get you signed up on a contract promising service and after several service visits (they can't get that right), they sent me a bill for $500. Then they threatened collections. This company is not honest. I talked to a senior manager who once worked for them and they confirmed my suspicion. You need to avoid this company at all costs. We have purchased / leased 6 copiers over the years and this company is not capable of servicing but only wants to threaten you. The agreement says they will service the copier but they are not capable of doing so and then want to charge you extra. In the past 3 years, we are on our third copier and have had them invoice us for their incompetence.
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ID
#505946 Review #505946 is a subjective opinion of poster.
Location
Kitchener, Ontario
Loss
$500

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