IDnow Reviews
IDnow Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
IDnow has a 1.0 star rating from 1 review and customers are mostly dissatisfied; recent recommendations include "Don't use them ever unless you are from the EU" and "Communicate".
Positive Feedback
Some users completed identity steps successfully with staff assistance, indicating the verification process can work when supported by an agent, as noted in IDnow reviews.
Negative Feedback / Risk Areas
- Frequent errors accepting passports and activation failures causing time-sensitive document delays.
- Poor customer service and accessibility when issues arise, leading to IDnow customer complaints.
- Concerns about billing or refunds for paid but nonfunctional service experiences.
Key Takeaways for Future Customers
- Test service early for international IDs and avoid relying on it for urgent transactions.
- Be prepared to contact customer service and verify refund or subscription terms before paying.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
IDnow has a 1.0 star rating from 1 review and customers are mostly dissatisfied; recent recommendations include "Don't use them ever unless you are from the EU" and "Communicate".
Positive Feedback
Some users completed identity steps successfully with staff assistance, indicating the verification process can work when supported by an agent, as noted in IDnow reviews.
Negative Feedback / Risk Areas
- Frequent errors accepting passports and activation failures causing time-sensitive document delays.
- Poor customer service and accessibility when issues arise, leading to IDnow customer complaints.
- Concerns about billing or refunds for paid but nonfunctional service experiences.
Key Takeaways for Future Customers
- Test service early for international IDs and avoid relying on it for urgent transactions.
- Be prepared to contact customer service and verify refund or subscription terms before paying.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
My ID does not work
- - South African user cannot sign important document due to system errors.
- - Passport not accepted after 20 attempts; service described as horrendous.
I am South African and I am trying to sign a very important document, but your system keeps giving me an error. I have gone through the steps 20 times and it still isn't accepting my passport.
This is a paid service that companies pay for, and it is used for very important and time-sensitive documents.
The service and trying to get hold of this company is horrendous. Do not ever pay for their services.
- Service does not work
Preferred solution: Deliver product or service ordered
User's recommendation: Don't use them ever unless you are from the EU
Recklinghausen, North Rhine-Westphalia
Make sure for Aktivitation
I treid to User the App of ID now ,but i can't to Do that. The whole procedures were good with ID employer , but it is not Working yet .
User's recommendation: Communicate
Unemployment Expert Tips
Experts Tips on Unemployment and Cyber Security
Can’t verify your identity via ID.me? Andrew Stettner, an unemployment expert, comments on how the ID.me verification process works and the privacy risks involved. Learn how one consumer resolved his issue.
Andrew Stettner is a senior fellow at TheCenturyFoundation and a non-profit leader who shares expert opinion on unemployment benefits and insurance reform.
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