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Verified Reviewer
New Reviewer

Replacement dog door magnet bar

Still under warranty so sending replacement today.
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ID
#2319131 Review #2319131 is a subjective opinion of poster.
Location
Abilene, Texas
New Reviewer

Hieght of dog going out pet door

Puppies are too short for the dog door it should be able to adjust lower than a foot. It's 10" high in house when dog goes out it's 12" step down.

User's recommendation: You need a step for dog to go through door.

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ID
#2215783 Review #2215783 is a subjective opinion of poster.
Location
Stuart, Florida
New Reviewer

Never received my double cat angled bowls. You charged my Amex

I ordered these bowls a month ago my card was charged on 6/14 and i still don't have them.

User's recommendation: If its not resolved today buy from someone else.

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ID
#2025699 Review #2025699 is a subjective opinion of poster.
Location
Santa Clarita, California
Loss
$29
Preferred solution
Deliver product or service ordered

Pet products

I ordered a replacement flap for my dog door from Ideal Pet Products. When the order came in I discovered it was the wrong part. I emailed the company at their posted return site and requested a return address since there was not one listed. After five days when I hadn't received any information, I sent another email. Still nothing. They state they take returns for up to 30 days with a full refund. It appears they are going to totally ignore my request or at least delay it long enough they won't have to take it back. I would suggest that this company isn't very ethical based on my experience.
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ID
#1171628 Review #1171628 is a subjective opinion of poster.
Service
Ideal Pet Products Shipping Service
Reason of review
Return, Exchange or Cancellation Policy
Loss
$28
Preferred solution
Full refund

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