Kynnedi Tqs

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Abilene, Texas

Replacement dog door magnet bar

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Still under warranty so sending replacement today.

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Jackie K Loo

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Stuart, Florida

Hieght of dog going out pet door

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Puppies are too short for the dog door it should be able to adjust lower than a foot. It's 10" high in house when dog goes out it's 12" step down.

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User's recommendation: You need a step for dog to go through door.

Ruthann P Nor
map-marker Santa Clarita, California

Never received my double cat angled bowls. You charged my Amex

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I ordered these bowls a month ago my card was charged on 6/14 and i still don't have them.

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Loss:
$29

Preferred solution: Deliver product or service ordered

User's recommendation: If its not resolved today buy from someone else

Anonymous

Pet products

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I ordered a replacement flap for my dog door from Ideal Pet Products. When the order came in I discovered it was the wrong part.

I emailed the company at their posted return site and requested a return address since there was not one listed. After five days when I hadn't received any information, I sent another email. Still nothing. They state they take returns for up to 30 days with a full refund.

It appears they are going to totally ignore my request or at least delay it long enough they won't have to take it back. I would suggest that this company isn't very ethical based on my experience.

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Loss:
$28
Reason of review:
Return, Exchange or Cancellation Policy

Preferred solution: Full refund

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