In Sept. 2012 I purchased a pair of Ideal Feet orthotics from the store located on North Penn. across from Penn Square Mall. I bought the life time warranty along with a pair of the athletic shoes that was sold there. Since then I had to have the orthotics replaced...Read more
Paid about $500 for custom orthotics. Product was great-went from 24/7 pain in my knee, leg, and back to no pain at all!! Before buying the inserts, I could barely walk up a flight of stairs; after buying the inserts, I'm walking 1 or 2 miles daily, playing golf,...Read more
My granddaughter is a twin and was born with clubbed feet, due to crowding. She over- pronates when she walks. Inserts were purchased, and came with a guarantee that larger ones would be provided as her feet grew larger. Since then, the store has closed, and we...Read more
Ideal Feet Staff Review
by anonymous #660892
Horrible. Go to your podiatrist. Run, wheel...basically get away from these scam artists. Aaron. Kathy Griffin. Horrrible, awful people. Huge scam. No recourse.
by Pbaker103 #649461
I bought a set of orthotics a couple of years ago and went to the store today to get a replacement pair because they supposedly had a lifetime warranty. To my dismay they are gone. They promissed a follow up call when I got the original pair, no call. My inserts were good and have helped. But now I'm up the creek without an insert.
Lifetime Guarantee Review
by anonymous #614464
We bought the lifetime for 2 people went there they are closed everything moved out. Very dissappointing. we should hear from this company! My husband sent an email a month ago and we have not heard anything
Lifetime Warranty Review
by anonymous #613348
Signed up for a lifetime warranty and now the company is out of business!! I would life my 400.00 refunded!!
Purchased inserts, lifetime guarantee at the Tulsa, OK store on 61st and Mingo. Went by Tulsa store today and found out they are closed with no working numbers posted in the window. What do we do from here? Is there another location we can go to for the upgrade or our...Read more
It is really sad to see all these complaints and what has happened to Ideal Feet. ANY guarantee is only good till the business dies. Here's the deal in my opinion. All the store could ever be is a cheaper ( and I do mean less expensive) alternative to custom...Read more
What a bunch of crooks, I spent well over $800.00 on pads and socks and shoes all promised to help my feet, knees, hips and back. When I starting having more pain then when I went in the store I went back. They would not refund any of the money, but they changed out...Read more
The store closed and the company will not honor 1 stores lifetime warranty. I'm out $500.00. They had good service and a good product but I now need replacements due to wear and use. With out replacements I will be back to using my cane in 6 months. I really did not...Read more
I bought a set of shoe inserts and paid over $500.00. I went today to get a replacement and found out that the store closed down completely and according to another orthotic store they explained to me that the corporation ...Read more
We knew that the product was way over-priced, but because they said we would replace them if the arches ever wore down, we paid it anyway. We even sketched the outline of the insert in order to prove, (if needed), that they had not kept the correct measurements. After...Read more
Horror story about this business - I went to Ideal Feet in early December of 2012 and purchased their inserts for over $535. I was told if I completed their 30-day camp and was not satisfied they would refund 70% of my money. I stayed in contact with my sales person...Read more