Idaho Pizza Co Reviews
Idaho Pizza Co Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Idaho Pizza Co has a 5.0 star rating based on 1 customer review and consumers are mostly satisfied; Idaho Pizza Co reviews note good food and good service but include a detailed customer complaint about a rude manager and poor follow-up.
Key Takeaways for Future Customers
- Menu praised for quality; expect good food and good service.
- Confirm orders on pickup and save receipts for dispute tracking.
- Be aware of recent customer service interaction reported by a long-term patron.
Negative Feedback / Risk Areas
- Recurring customer complaints about order accuracy and missed callbacks.
- Report of a rude manager and abrupt hang-up during a resolution attempt.
Positive Feedback
Reviewer notes good food and good service and the overall 5.0 rating reflects satisfaction from available feedback.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Idaho Pizza Co has a 5.0 star rating based on 1 customer review and consumers are mostly satisfied; Idaho Pizza Co reviews note good food and good service but include a detailed customer complaint about a rude manager and poor follow-up.
Key Takeaways for Future Customers
- Menu praised for quality; expect good food and good service.
- Confirm orders on pickup and save receipts for dispute tracking.
- Be aware of recent customer service interaction reported by a long-term patron.
Negative Feedback / Risk Areas
- Recurring customer complaints about order accuracy and missed callbacks.
- Report of a rude manager and abrupt hang-up during a resolution attempt.
Positive Feedback
Reviewer notes good food and good service and the overall 5.0 rating reflects satisfaction from available feedback.
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Verified Reviewer |
Salt Lake City, Utah
Rude manager
- - Ordered Idaho Supreme and salads but received pepperoni and Hawaiian.
- - Voicemail left; no callback; manager cut in and offered Oops certificate.
I am a 25-year customer of the local Idaho Pizza Company and over that time have spent thousands with you. Two nights ago, I ordered a large Idaho Supreme, a large Hawaiian, and large salads for each.
I received a pepperoni and Hawaiian. It was too late to contact and notify the staff of the issue. I left a voicemail the next day but did not get a return call. I called today and was transferred to the manager.
I explained the situation to her, and she verified the order, but she kept trying to talk over me. She offered me an Oops certificate, which she said was due to me being two days after the fact, and said she had no access to voicemail. I requested an Idaho Supreme and a salad, which I said I would pay for, along with a tip for the driver. She stated she would not due to tracking purposes, rudely.
I asked for her name, and she hung up on me. She does not represent your company well and would turn customers away from their relationship with your company. I did not raise my voice and was very respectful.
Sincerely, James Woodworth 208-369-**** 3551 Waterwheel Rd Emmett, Idaho 83617. I request a return communication, please.
- Good food good service
- Current rude manager
Preferred solution: Apology
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“On 6/1 we placed an online order for three items totaling $46.95 w/tip & tax for pick up. A few moments...“
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Without returning the pepperoni pizza, you only deserve the price difference between the supreme and pepperoni. It is not reasonable to believe you did not eat the pepperoni pizza.