ID90 Travel
ID90 Travel Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
ID90 Travel has 2.2 star rating based on 6 customer reviews. Consumers are mostly dissatisfied.
100% of users would likely recommend ID90 Travel to a friend or colleague.
- Rating Distribution
Recent recommendations regarding this business are as follows: "Include hours of operation if it’s not a 24 hour facility. Inform the customer that if they book a certain location, they must arrive for a certain time, and not AT CLOSING TIME.this reservation should never have been allowed to be booked.", "Avoid", "Dont use them.", "I can never reach customer service for help . Hotels can never find my reservation. I got charged twice .".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
ID90 Travel has 2.2 star rating based on 6 customer reviews. Consumers are mostly dissatisfied.
100% of users would likely recommend ID90 Travel to a friend or colleague.
- Rating Distribution
Recent recommendations regarding this business are as follows: "Include hours of operation if it’s not a 24 hour facility. Inform the customer that if they book a certain location, they must arrive for a certain time, and not AT CLOSING TIME.this reservation should never have been allowed to be booked.", "Avoid", "Dont use them.", "I can never reach customer service for help . Hotels can never find my reservation. I got charged twice .".
Consumers are not pleased with Exchange, Refund and Cancellation Policy and Customer service. The price level of this organization is high according to consumer reviews.
Oklahoma City, Oklahoma
Rental car company is closed
Booked car on ID90 website. Made pick-up time 6pm.
Upon arrival, the rental car facility was closed. ID90 NEVER informed me of the rental facility being closed at a certain time.
So, Im stuck in downtown Boston with no way to rent.
THANKS
User's recommendation: Include hours of operation if it’s not a 24 hour facility. Inform the customer that if they book a certain location, they must arrive for a certain time, and not AT CLOSING TIME.this reservation should never have been allowed to be booked.
Barrigada Village, Guam
Reservation assistance
The agent was Amazing. He is going to work with the property for cancellation and in best hopes to receive a refund.
I will rebook for the correct date. I booked the wrong date due to international time change
Thank You
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Los Angeles, California
Ivy was great in resolving my issue even tho she didn’t have to she went above and beyond
Issue was fully resolved and I am very satisfied with not only the result but the customer service and how fast they were to stay in contact w me
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Willard, Missouri
Help finding a cruse
Well it told me to hit 2 if i dont want to wait on the phone and i would recive a call back when it was my turn i did it kept saying tjat over and over with no call back
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Southlake, Texas
They charged me for an unbooked hotel and will not get back with me
The company should be above board and honest. However, they will not get back to me. Avoid using them, as they will not get back to you.
Preferred solution: Full refund
User's recommendation: Avoid
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBuddy oasses
Glitch with booking passes, when I try to book a one-way trip that includes a connecting city. It does not allow me to book it with one Buddy Pass.
It makes me book it with two Buddy Passes and I'm being told that it should not do that. Please help me.
- Cannot reach customer service support
Preferred solution: My buddy passes back that did not need to be used
Doha, Baladiyat Ad Dawhah
I got charged twice
Hello,
I hope you are doing well.
I am writing to request help with a recent standby booking I made as a Qantas employee. On 21/06/24, I booked a one-way ticket from Sydney to Lahore for travel on 22/06/24.
Unfortunately, during the initial booking, the payment was charged but the ticket was not issued.
Consequently, I made another booking and completed the procedure successfully.
The confirmed booking reference is 6XOK5L and the ticket number is 217-234****292.
Could you please check if there are two bookings under my name and arrange for a refund for the duplicate booking? I can only see one booking in the MYIDtravel app.
Thank you for your prompt attention to this matter.
Best regards,
Umama
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: I would like to cancel my flight CZPDP1
Company fixed the issue and I have been provided with apology.
When calling never can speak directly to customer service, always voice, bad customer service. I stay on the phone I punched 2 for call back always return to the beginning of the message.
Please csll me, Beatrice M Phelps, United retiree.
And why do I need to write all of this. I just need to cancel my flight
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMeal listing
requesting for meal listing for PR110 on Mar1,2024 itinerary no. 08TQQ0
ticket no. 016236****6625 MANILA TO GUM
EMAIL wiltcall@***.com
Preferred solution: meal listing
Phoenix, Arizona
Refund
Hard to get ahold of. No understanding hard to work with. They're customers service doesn't really communicate over the phone its not a timely responses via email either.
User's recommendation: Dont use them.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Charlotte, North Carolina
No customer service
Charged twice . I went to hotel that I reserved out of the country .
When I got there .
That said room was not available . I was looking some where to lay my head .
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
Oakland, California
Why my flight is been refunded
how come my ticket has been refund?i never call for refund i wanna know waht is going on cause i gotta leave at 08-29-23 from waui to seattle
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Charlotte, North Carolina
No help
I have a charge on my bank account from hotel . I paid out of pocket already . The hotel could T find my reservation.
User's recommendation: I can never reach customer service for help . Hotels can never find my reservation. I got charged twice .
Travel Agencies Expert Talks
Vacation Rentals: Refund, Cancellation and Safety Tips
How to refund or cancel a vacation rental? How to avoid a scam? We’ve asked Mary Branum, a vacation rental expert, and experienced homeowner, to answer top consumers questions about vacation rentals.
Mary Branum is a vacation rental expert, owner of Galveston Island and President of STROAG.
San Antonio, Texas
Concerning reservations itinerary #118********
I have called several times and told my call would be returned and I have not received a call back. Ca someone please call concerning my issue. (386)530-****
Thank you
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Hi Umama, Thank you for reaching out. Unfortunately, we are not able to assist with any ticketing on MyID as it is a separate platform.
We recommend reaching out to them or to your pass travel department to resolve this issue. Thanks, ID90 Travel Team