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ID90 Travel

ID90 Travel

www.id90travel.com
What is your customer experience with ID90 Travel?

ID90 Travel Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • ID90 Travel has 2.2 star rating based on 6 customer reviews. Consumers are mostly dissatisfied.

  • 100% of users would likely recommend ID90 Travel to a friend or colleague.

  • Rating Distribution
  • Recent recommendations regarding this business are as follows: "Include hours of operation if it’s not a 24 hour facility. Inform the customer that if they book a certain location, they must arrive for a certain time, and not AT CLOSING TIME.this reservation should never have been allowed to be booked.", "Avoid", "Dont use them.", "I can never reach customer service for help . Hotels can never find my reservation. I got charged twice .".

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Luisenrique Gch
map-marker Oklahoma City, Oklahoma

Rental car company is closed

Booked car on ID90 website. Made pick-up time 6pm.

Upon arrival, the rental car facility was closed. ID90 NEVER informed me of the rental facility being closed at a certain time.

So, Im stuck in downtown Boston with no way to rent.

THANKS

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User's recommendation: Include hours of operation if it’s not a 24 hour facility. Inform the customer that if they book a certain location, they must arrive for a certain time, and not AT CLOSING TIME.this reservation should never have been allowed to be booked.

Netra Dly
map-marker Barrigada Village, Guam

Reservation assistance

The agent was Amazing. He is going to work with the property for cancellation and in best hopes to receive a refund.

I will rebook for the correct date. I booked the wrong date due to international time change

Thank You

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Ira Mnk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Los Angeles, California

Ivy was great in resolving my issue even tho she didn’t have to she went above and beyond

Issue was fully resolved and I am very satisfied with not only the result but the customer service and how fast they were to stay in contact w me

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Haasini Hvd
map-marker Willard, Missouri

Help finding a cruse

Well it told me to hit 2 if i dont want to wait on the phone and i would recive a call back when it was my turn i did it kept saying tjat over and over with no call back

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Tom B Dro

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Southlake, Texas

They charged me for an unbooked hotel and will not get back with me

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The company should be above board and honest. However, they will not get back to me. Avoid using them, as they will not get back to you.

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Loss:
$333

Preferred solution: Full refund

User's recommendation: Avoid

Latrice J Qut

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Buddy oasses

Glitch with booking passes, when I try to book a one-way trip that includes a connecting city. It does not allow me to book it with one Buddy Pass.

It makes me book it with two Buddy Passes and I'm being told that it should not do that. Please help me.

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Cons:
  • Cannot reach customer service support

Preferred solution: My buddy passes back that did not need to be used

Anonymous
map-marker Doha, Baladiyat Ad Dawhah

I got charged twice

Hello,

I hope you are doing well.

I am writing to request help with a recent standby booking I made as a Qantas employee. On 21/06/24, I booked a one-way ticket from Sydney to Lahore for travel on 22/06/24.

Unfortunately, during the initial booking, the payment was charged but the ticket was not issued.

Consequently, I made another booking and completed the procedure successfully.

The confirmed booking reference is 6XOK5L and the ticket number is 217-234****292.

Could you please check if there are two bookings under my name and arrange for a refund for the duplicate booking? I can only see one booking in the MYIDtravel app.

Thank you for your prompt attention to this matter.

Best regards,

Umama

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1 comment
Staci S Mod

Hi Umama, Thank you for reaching out. Unfortunately, we are not able to assist with any ticketing on MyID as it is a separate platform.

We recommend reaching out to them or to your pass travel department to resolve this issue. Thanks, ID90 Travel Team

Resolved
Beatrice P Njd

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: I would like to cancel my flight CZPDP1

Contains 3 confidential files for company representatives
Updated by user Mar 08, 2024

Company fixed the issue and I have been provided with apology.

Original review Jan 31, 2024

When calling never can speak directly to customer service, always voice, bad customer service. I stay on the phone I punched 2 for call back always return to the beginning of the message.

Please csll me, Beatrice M Phelps, United retiree.

And why do I need to write all of this. I just need to cancel my flight

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Preferred solution: Full refund

WILFREDO C Osr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Meal listing

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requesting for meal listing for PR110 on Mar1,2024 itinerary no. 08TQQ0

ticket no. 016236****6625 MANILA TO GUM

EMAIL wiltcall@***.com

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Preferred solution: meal listing

Anonymous
map-marker Phoenix, Arizona

Refund

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Hard to get ahold of. No understanding hard to work with. They're customers service doesn't really communicate over the phone its not a timely responses via email either.

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User's recommendation: Dont use them.

Alina H Auv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Charlotte, North Carolina

No customer service

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Charged twice . I went to hotel that I reserved out of the country .

When I got there .

That said room was not available . I was looking some where to lay my head .

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Camryn Nam

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Oakland, California

Why my flight is been refunded

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Contains 2 confidential files for company representatives

how come my ticket has been refund?i never call for refund i wanna know waht is going on cause i gotta leave at 08-29-23 from waui to seattle

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Alina H Auv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Charlotte, North Carolina

No help

I have a charge on my bank account from hotel . I paid out of pocket already . The hotel could T find my reservation.

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User's recommendation: I can never reach customer service for help . Hotels can never find my reservation. I got charged twice .

Travel Agencies Expert Talks

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Mary Branum

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Anonymous
map-marker San Antonio, Texas

Concerning reservations itinerary #118********

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I have called several times and told my call would be returned and I have not received a call back. Ca someone please call concerning my issue. (386)530-****

Thank you

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