ID90 Travel Reviews
ID90 Travel Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
ID90 Travel has a 3.0 star rating from 5 reviews, consumers are mostly neutral and 100% would likely recommend; rating mix shows 25% unfavorable and 50% positive.
Key Takeaways for Future Customers
- Read ID90 Travel reviews and expect helpful agents sometimes but inconsistent support.
- Confirm hotel and rental hours in advance and keep proof of booking for disputes.
- Be prepared to follow up for refunds or billing adjustments if charges appear incorrect.
Negative Feedback / Risk Areas
- Frequent customer complaints about unreachable customer service and no callbacks.
- Reports of double charges and difficulty obtaining refunds or confirmation numbers.
- Bookings without notice of facility hours causing missed pickups or closed rentals.
Positive Feedback
Some agents resolve issues quickly and users note the service can help you catch a flight and fix reservations when reachable.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
ID90 Travel has a 3.0 star rating from 5 reviews, consumers are mostly neutral and 100% would likely recommend; rating mix shows 25% unfavorable and 50% positive.
Key Takeaways for Future Customers
- Read ID90 Travel reviews and expect helpful agents sometimes but inconsistent support.
- Confirm hotel and rental hours in advance and keep proof of booking for disputes.
- Be prepared to follow up for refunds or billing adjustments if charges appear incorrect.
Negative Feedback / Risk Areas
- Frequent customer complaints about unreachable customer service and no callbacks.
- Reports of double charges and difficulty obtaining refunds or confirmation numbers.
- Bookings without notice of facility hours causing missed pickups or closed rentals.
Positive Feedback
Some agents resolve issues quickly and users note the service can help you catch a flight and fix reservations when reachable.
Media from reviews
Tampa, Florida
Boarding issues
- - TSA delays caused me to miss my flight; staff helped with ID issues.
- - No plane for the next leg until tomorrow; I paid for Airbnb and Uber.
I had a flight yesterday, but I was held up by TSA, making me miss my flight. I got an ID90 from a flight attendant who was kind enough to help.
Proceeding, the flight from CLE to ATL had a layover, so we landed in Tampa.
Upon landing in Tampa, one other passenger and I were greeted by no plane, as it took off before we landed, and the next flight wasn't until tomorrow. I paid for an Airbnb, Ubers, and a bunch of money was wasted that didn't even make sense.
- Can help you catch that flight
- Helpful
- Disappear
Preferred solution: Price reduction
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCharges
I was not advised that there would be other charges by the hotel once we got there besides the ones on the site
- No pros
- Trick you into thinking your paying a certain amount
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Las Vegas, Nevada
Modify res
There's no one to *** help, the phone number doesn't *** work! I need help to modify my reservation, trying to get back to Lihue, in Alaska, but it always sends Hawaiian flights!!! It takes me to Honolulu, but I always get stuck there!!!
- Shows you how many seats are available ish
- You can see different flight times
- Customer service number does not work
- Flights shows hawaiian only not alaskas
Preferred solution: Full refund
User's recommendation: *** no
Didn’t receive hotel confirmation
I called. I need to book my hotel.
The approval code was 02985A. my credit card company told me that it had been approved, but you guys never sent me my confirmation number.
Rental car company is closed
- - Booked a car on ID90 and arrived at 6pm to a closed rental facility.
- - ID90 did not warn that the facility would be closed.
Booked car on ID90 website. Made pick-up time 6pm.
Upon arrival, the rental car facility was closed. ID90 NEVER informed me of the rental facility being closed at a certain time.
So, Im stuck in downtown Boston with no way to rent.
THANKS
User's recommendation: Include hours of operation if it’s not a 24 hour facility. Inform the customer that if they book a certain location, they must arrive for a certain time, and not AT CLOSING TIME.this reservation should never have been allowed to be booked.
Reservation assistance
- - The agent was amazing.
- - He will handle cancellation and a refund.
- - I will rebook for the correct date due to international time change.
The agent was Amazing. He is going to work with the property for cancellation and in best hopes to receive a refund.
I will rebook for the correct date. I booked the wrong date due to international time change
Thank You
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerIvy was great in resolving my issue even tho she didn’t have to she went above and beyond
Issue was fully resolved and I am very satisfied with not only the result but the customer service and how fast they were to stay in contact w me
Help finding a cruse
Well it told me to hit 2 if i dont want to wait on the phone and i would recive a call back when it was my turn i did it kept saying tjat over and over with no call back
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Southlake, Texas
They charged me for an unbooked hotel and will not get back with me
The company should be above board and honest. However, they will not get back to me. Avoid using them, as they will not get back to you.
Preferred solution: Full refund
User's recommendation: Avoid
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBuddy oasses
- - Glitch prevents booking a one-way trip with a connecting city using a single Buddy Pass; it wrongly requires two.
Glitch with booking passes, when I try to book a one-way trip that includes a connecting city. It does not allow me to book it with one Buddy Pass.
It makes me book it with two Buddy Passes and I'm being told that it should not do that. Please help me.
- Cannot reach customer service support
Preferred solution: My buddy passes back that did not need to be used
Doha, Baladiyat Ad Dawhah
I got charged twice
- - Standby Sydney to Lahore on 22/06/24: payment charged, ticket not issued.
- - Second booking completed; ref 6XOK5L, ticket 217-234****292.
Hello,
I hope you are doing well.
I am writing to request help with a recent standby booking I made as a Qantas employee. On 21/06/24, I booked a one-way ticket from Sydney to Lahore for travel on 22/06/24.
Unfortunately, during the initial booking, the payment was charged but the ticket was not issued.
Consequently, I made another booking and completed the procedure successfully.
The confirmed booking reference is 6XOK5L and the ticket number is 217-234****292.
Could you please check if there are two bookings under my name and arrange for a refund for the duplicate booking? I can only see one booking in the MYIDtravel app.
Thank you for your prompt attention to this matter.
Best regards,
Umama
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: I would like to cancel my flight CZPDP1
- - Cannot reach direct customer service; the system loops to the start.
- - Please call Beatrice M Phelps, United retiree; I need to cancel my flight.
Company fixed the issue and I have been provided with apology.
When calling never can speak directly to customer service, always voice, bad customer service. I stay on the phone I punched 2 for call back always return to the beginning of the message.
Please csll me, Beatrice M Phelps, United retiree.
And why do I need to write all of this. I just need to cancel my flight
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMeal listing
requesting for meal listing for PR110 on Mar1,2024 itinerary no. 08TQQ0
ticket no. 016236****6625 MANILA TO GUM
EMAIL wiltcall@***.com
Preferred solution: meal listing
Travel Agencies Expert Talks
Vacation Rentals: Refund, Cancellation and Safety Tips
How to refund or cancel a vacation rental? How to avoid a scam? We’ve asked Mary Branum, a vacation rental expert, and experienced homeowner, to answer top consumers questions about vacation rentals.
Mary Branum is a vacation rental expert, owner of Galveston Island and President of STROAG.
Phoenix, Arizona
Refund
Hard to get ahold of. No understanding hard to work with. They're customers service doesn't really communicate over the phone its not a timely responses via email either.
User's recommendation: Dont use them.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNo customer service
Charged twice . I went to hotel that I reserved out of the country .
When I got there .
That said room was not available . I was looking some where to lay my head .
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified BuyerWhy my flight is been refunded
how come my ticket has been refund?i never call for refund i wanna know waht is going on cause i gotta leave at 08-29-23 from waui to seattle
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Hi Umama, Thank you for reaching out. Unfortunately, we are not able to assist with any ticketing on MyID as it is a separate platform.
We recommend reaching out to them or to your pass travel department to resolve this issue. Thanks, ID90 Travel Team