Tom B Dro

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Verified Reviewer
| map-marker Southlake, Texas

They charged me for an unbooked hotel and will not get back with me

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The company should be above board and honest. However, they will not get back to me. Avoid using them, as they will not get back to you.

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Loss:
$333

Preferred solution: Full refund

User's recommendation: Avoid

Latrice J Qut

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Verified Reviewer

Buddy oasses

Glitch with booking passes, when I try to book a one-way trip that includes a connecting city. It does not allow me to book it with one Buddy Pass.

It makes me book it with two Buddy Passes and I'm being told that it should not do that. Please help me.

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Cons:
  • Cannot reach customer service support

Preferred solution: My buddy passes back that did not need to be used

Anonymous
map-marker Doha, Baladiyat Ad Dawhah

I got charged twice

Hello,

I hope you are doing well.

I am writing to request help with a recent standby booking I made as a Qantas employee. On 21/06/24, I booked a one-way ticket from Sydney to Lahore for travel on 22/06/24.

Unfortunately, during the initial booking, the payment was charged but the ticket was not issued.

Consequently, I made another booking and completed the procedure successfully.

The confirmed booking reference is 6XOK5L and the ticket number is 217-234****292.

Could you please check if there are two bookings under my name and arrange for a refund for the duplicate booking? I can only see one booking in the MYIDtravel app.

Thank you for your prompt attention to this matter.

Best regards,

Umama

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1 comment
Staci S Mod

Hi Umama, Thank you for reaching out. Unfortunately, we are not able to assist with any ticketing on MyID as it is a separate platform.

We recommend reaching out to them or to your pass travel department to resolve this issue. Thanks, ID90 Travel Team

Resolved
Beatrice P Njd

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Verified Buyer
|

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Verified Reviewer

Resolved: I would like to cancel my flight CZPDP1

ID90 Travel - I would like to cancel my flight CZPDP1
ID90 Travel - I would like to cancel my flight CZPDP1 - Image 2
ID90 Travel - I would like to cancel my flight CZPDP1 - Image 3
Updated by user Mar 08, 2024

Company fixed the issue and I have been provided with apology.

Original review Jan 31, 2024

When calling never can speak directly to customer service, always voice, bad customer service. I stay on the phone I punched 2 for call back always return to the beginning of the message.

Please csll me, Beatrice M Phelps, United retiree.

And why do I need to write all of this. I just need to cancel my flight

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Preferred solution: Full refund

WILFREDO C Osr

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Verified Reviewer

Meal listing

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requesting for meal listing for PR110 on Mar1,2024 itinerary no. 08TQQ0

ticket no. 016236****6625 MANILA TO GUM

EMAIL wiltcall@***.com

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Preferred solution: meal listing

Anonymous
map-marker Phoenix, Arizona

Refund

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Hard to get ahold of. No understanding hard to work with. They're customers service doesn't really communicate over the phone its not a timely responses via email either.

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User's recommendation: Dont use them.

Alina H Auv

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Verified Reviewer
| map-marker Charlotte, North Carolina

No customer service

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Charged twice . I went to hotel that I reserved out of the country .

When I got there .

That said room was not available . I was looking some where to lay my head .

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Camryn Nam

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Oakland, California

Why my flight is been refunded

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ID90 Travel - Why my flight is been refunded
ID90 Travel - Why my flight is been refunded - Image 2

how come my ticket has been refund?i never call for refund i wanna know waht is going on cause i gotta leave at 08-29-23 from waui to seattle

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Alina H Auv

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Verified Reviewer
| map-marker Charlotte, North Carolina

No help

I have a charge on my bank account from hotel . I paid out of pocket already . The hotel could T find my reservation.

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User's recommendation: I can never reach customer service for help . Hotels can never find my reservation. I got charged twice .

Anonymous
map-marker San Antonio, Texas

Concerning reservations itinerary #118********

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I have called several times and told my call would be returned and I have not received a call back. Ca someone please call concerning my issue. (386)530-****

Thank you

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Travel Agencies Expert Talks

Vacation Rentals: Refund, Cancellation and Safety Tips

Vacation Rentals: Refund, Cancellation and Safety Tips

Nov 6, 2020

How to refund or cancel a vacation rental? How to avoid a scam? We’ve asked Mary Branum, a vacation rental expert, and experienced homeowner, to answer top consumers questions about vacation rentals.

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Mary Branum
Mary Branum

Mary Branum is a vacation rental expert, owner of Galveston Island and President of STROAG.

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