Iconic Motorbike Auctions
Iconic Motorbike Auctions Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
2.4 star rating based on 2 reviews; consumers are mostly dissatisfied and report poor service and listing vetting.
Positive Feedback
Customers appreciate the variety and interesting motorcycles available and value the website and product diversity.
Negative Feedback / Risk Areas
- Repeated Iconic Motorbike Auctions customer complaints about poor customer service and unequal treatment of buyers.
- Listings may be misrepresented, with inadequate inspection and condition details leading to buyer dissatisfaction.
- Payment and refunds issues reported, including incorrect PayPal handling and slow follow-up on compensation.
Key Takeaways for Future Customers
- Read Iconic Motorbike Auctions reviews and do thorough homework and inspections before bidding.
- Expect higher price levels and verify condition photos, tire dates, and maintenance history.
- Be persistent on customer service and confirm refund or payment arrangements in writing.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
2.4 star rating based on 2 reviews; consumers are mostly dissatisfied and report poor service and listing vetting.
Positive Feedback
Customers appreciate the variety and interesting motorcycles available and value the website and product diversity.
Negative Feedback / Risk Areas
- Repeated Iconic Motorbike Auctions customer complaints about poor customer service and unequal treatment of buyers.
- Listings may be misrepresented, with inadequate inspection and condition details leading to buyer dissatisfaction.
- Payment and refunds issues reported, including incorrect PayPal handling and slow follow-up on compensation.
Key Takeaways for Future Customers
- Read Iconic Motorbike Auctions reviews and do thorough homework and inspections before bidding.
- Expect higher price levels and verify condition photos, tire dates, and maintenance history.
- Be persistent on customer service and confirm refund or payment arrangements in writing.
Media from reviews
Turn one complaint into a collective action
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Recent Purchase
First off I'd like to say I like what Iconic brings to the market, they have bikes we don't typically get to see or have easy access to. I've purchased one other bike from Iconic and had a good experience.
Recently I purchased a 999 that was, I feel, miss represented by the seller. I don't think the seller was very truthful about the overall condition of the bike and I feel Iconic did a poor job vetting this listing. I take some blame in this because there wasn't the usual detail in the listing, tire dates, fuel tank picture, and the bike looked pretty dirty in the pictures, which should have been a red flag. There were many more blemishes on the bike than what the listing noted, tires were 9 years old, fork seals were leaking, valve covers leaking.
There was an apparent lack of maintenance and upkeep by the previous owner.
Overall very disappointed in Iconic. I moved forward with the purchase because I trusted Iconic and I feel they betrayed my trust by allowing a poor example of bike to be run through their auction site.
- Great variety and interesting motorcycles
- Motorcycles may not be represented correctly
User's recommendation: If you choose Iconic make sure you do your homework on what your purchasing.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPoor customer Service. Bad credit process.
Had my valves serviced at Iconic Motorbikes. They damaged the paint on the tank.
I was supposed to get $150 in cash for compensation. When I went to pick it up, cash wasn't ready. We agreed on Paypal payment. Told Lalo I wanted it sent as a gift to avoid the Paypal fee.
They sent the money incorrectly and I had to pay the fee. Tried to have them correct it, but ignored. These guys don't give you the time of day if they're not making money.
You have to constantly call them for followups or you're ignored. Yeah, the fee isn't a lot, but goes to show not every customer is treated the same here.
- Nice motorcycles
- Ignore you if you are not someone with deep pockets
Preferred solution: I originally only wanted $150. Now I want $250, the amount to repaint and fix the damage.
User's recommendation: If you're not someone with money, you'll be ignored. They rarely respond promptly. And they don't treat all customers the same way.
San Bernardino, California
Not Every Customer Is Treated The Same
Had my valves serviced at Iconic Motorbikes. They damaged the paint on the tank.
I was supposed to get $150 in cash for compensation. When I went to pick it up, cash wasn't ready. We agreed on Paypal payment. Told Lalo I wanted it sent as a gift to avoid the Paypal fee.
They sent the money incorrectly and I had to pay the fee. Tried to have them correct it, but ignored. These guys don't give you the time of day if they're not making money.
You have to constantly call them for followups or you're ignored. Yeah, the fee isn't a lot, but goes to show not every customer is treated the same here.
User's recommendation: If you have money and you're a player, you'll probably be treated right. If you're not part of their program, you'll be ignored.
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I truly and highly back up and support the treatment and customer service. My experiences are over a 3 yr period and over $40k spent. Just atrocious and seedy at best.
I must have left out at least a half dozen derogatory adjectives when I was referring to treatment and customer service. I experienced the 'if they are not making money approach' more times than I can remember and then their stories, excuses and reasoning always supported unprofessional and incredibly selfish behavior. Never ever again.