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1.6 Based on 17 reviews
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Parked thete todsy for a Broadwsy Show. It took 1 hour to get my car when leaving, This was the worst run garage I have evet used. Stay away.

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This Garage is a scam Headquarters ! What a bunch of low life scumbags! Always trying to add any type of hidden fees ( that are illegal under NEW YORK State labor LAWS !) Calling the office you will experience a rude tone , manner and nasty staff with zero interest in customer satisfaction. Trying to scam every cent possible . The staff told me a new Cuban greed monger purchased the company last year and he is only interested in money and not... Read more

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I am receiving the same treatment. An Icon attendant who did not know how to drive a standard shift broke my stick shift after trying to park the car. I was told it was a mechanical failure and that they would not be responsible. It is clear that this was negligence. I put in a claim and I can't reach anyone by phone, nor can a reach an administrator who asked that I call him back after telling me that most this is a mechanical failure and they... Read more

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Last night, 1/26/17, went to see Wicked and had a coupon for the Icon Parking Garage at 209 West 51st Street (Circle Parking LLC). Missed the entranceway so pulled into Icon at 250 West 50th Street LLC. They said they would honor the coupon which was for $20 for up to 6 hours so I left my car with them. Upon checking out, they told me they could not honor the coupon - liars!!! If they would have said that from the beginning, I would have left... Read more

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I parked my car at Resource Parking on W 4th street on December 1st. I noticed as I drove cross town that my side view mirror was facing wrong way. I got out and observed that it was hanging and had been damaged (with garage paint scrapes on mirror). I called garage that night and numerous times but got run around. Reached out to Lesley, Trisha and Lincoln in Icon claims with pictures of damaged mirror and $600 invoice for the repair. I was told... Read more

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I went to Icon , 90 Park Avenue /39 St at 6.45am and told by the attendant specifically that the rate was $30 plus tax for under 4 hours. He said "don't worry - I will be here!"On my return at 9.30am - the previous attendant was gone . The attitude of the new one - he swiped my card for $67!! He was rude and told "not my problem" call my manager. This is poor customer service which confirms the reputation of car parks in NYC with a few bad ones... Read more

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Worst parking experience ever at the W 57 W 53rd Street location. First the parking attendant back up the car into my 16 and 6 year old daughters and barely offered an apology for scaring them to tears. Thank god they were not physical hurt. When we picked up the car, the car had damage to the paint on both the front and back bumpers from their carelessness. Again no apology offered. I was informed that they are not responsible because I can't... Read more

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Icon Parking -  Vehicle Damaged in Icon Quick Park Garage
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Date of 11-28-16 at 6:46 am i dropped my vehicle off a ( 2016 black Hyundai Tuscan ) at 315 east 102nd street icon quick park garage. At 3:36 pm when i went to retrieve my vehicle i observe the back passenger side of my vehicle was damaged & scratch as if it had been rubbed against another vehicle. When i brought this to the attendant on duty he refuse to acknowledge the situation as i ask to speak to a manager i experienced a ten minute wait to... Read more

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I went to icon parking on 54th and 6th in Manhattan and was told it would cost $27 to park. I gave the parking attendee my keys, came back 1.5 hours later and was charged $52. It was a bait and switch. Be careful with these jokers....

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Parked my car there in NYC on a saturday morning and asked repeatetly for the price I will have to pay after exactly 27 hours. The employee (valet) there repeatetly told me it's gonna be 20 $. Watched the price chart with him and asked if it was a special : he told me yes, it's a week-end special. Returning sunday morning, after 25 hours (less than the discussed 27) and they are demanding 65 $ (more than 300% the price we agreed). Losing a ton... Read more

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