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Resolved: Mistreatment from app support

Update by user Aug 12, 2021

Tech support did respond and fix the problem. There was a misunderstanding of information that was cleared up.

Original review posted by user Jul 12, 2021
I have used the icollect app for close to 7 years. I have almost 5000 entries. In March if 2021 thier tech support moved my database to thier new updated up. No 4 months later they will not allow me to make any new entries. Been going back and forth for days. They accused me if using the wrong app for 7 years. Very sarcastic. I paid for the program several years ago. I just can't look back past 2018 in my records. I feel im being mistreated and unfairly charged for and app i bought and used since 2016. Please look into this and see how they are treating me.
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#2678415 Review #2678415 is a subjective opinion of poster.
Tonawanda, New York
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