ICECO Reviews
ICECO Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
ICECO has a 1.0 star rating from 1 review and consumers are mostly dissatisfied; recent recommendation states customer service is actually a Sales service department.
Key Takeaways for Future Customers
- Check ICECO reviews before purchase and verify accessory quality like the DC cable.
- Expect customer service interactions focused on sales rather than returns or refunds.
Negative Feedback / Risk Areas
- Repeated customer complaints about quality control and a defective DC cable disconnecting easily.
- Reports that ICECO refuses to accept returns and asks customers to buy replacement parts instead of issuing refunds.
Positive Feedback
No positive feedback is present in the available review information.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
ICECO has a 1.0 star rating from 1 review and consumers are mostly dissatisfied; recent recommendation states customer service is actually a Sales service department.
Key Takeaways for Future Customers
- Check ICECO reviews before purchase and verify accessory quality like the DC cable.
- Expect customer service interactions focused on sales rather than returns or refunds.
Negative Feedback / Risk Areas
- Repeated customer complaints about quality control and a defective DC cable disconnecting easily.
- Reports that ICECO refuses to accept returns and asks customers to buy replacement parts instead of issuing refunds.
Positive Feedback
No positive feedback is present in the available review information.
Media from reviews
San Jose, California
Trouble with my unit
I turned it on and it worked
Next moment it off so it turned off the power on my trailer pulled and unplugged Ty trailer and replaced the plug and it started running next time I looked at it its was of
Could you sent what the code means
Thank
Don
170********
- Need information
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerThey knew have quality control issues with a DC cable 12 volts and won't accept to accept their fault, que is a fault DC cord you must replay by acceting my return !!! they want me to buy a new cord
- - The DC cable won't stay connected and disconnects easily.
- - Customer service acknowledges a defect; others report the same issue; no replacement offered.
The DC cable won't stay connected as the you can see in 2 videos attached, I explain it is a quality control issue, and ICECO customer service acknowledge on the phone that is a defective issues since other customer say have same problems as me. They do not want to accept their error and solve the problem, they want me to buy a new DC cable. It is basically unused, on the third time is useless just with a finger touch or a vibration in the truck is disconected!!!
Preferred solution: Apology
User's recommendation: customer service is actually a Sales service department.
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ICECO : you better sale and at least recall that your DC cable is as per a phone call to your customer service say they are aware of no good contact in wires., instead of accept your error you ask me to buy an UPDATE DC cable. What a shame of company you running !!!
be a man an accept you error. Litteraly 3 use of the ICECO freezer and the DC cable do not work anymore !!