Skip to content
Icecartel

Icecartel Reviews

icecartel.com
What is your customer experience with Icecartel?

Icecartel Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Icecartel has a 1.0 star rating from 1 review; consumers are mostly dissatisfied and recent recommendations say "Never."

Positive Feedback

No positive feedback reported.

Negative Feedback / Risk Areas

  • Customer reported unexpected shipping charge and issues with billing for a $42.26 delivery fee.
  • Customers cite unreachable support and being required to use WhatsApp to get help, reflecting common Icecartel customer complaints.
  • Reviews note high price levels and dissatisfaction with discounts and special offers.

Key Takeaways for Future Customers

  • Check Icecartel reviews before ordering and expect possible extra delivery charges.
  • Be prepared for limited customer service access and potential difficulty obtaining refunds.
  • Consider payment and billing risks given reported communication barriers.
View full overview ›

Media from reviews

Icecartel - I just received a email from DHL saying that I have to pay $42.26 for my...
View all media ›

Turn one complaint into a collective action

PC collective complaint

A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

Start Collective Complaint
Larry W Ryi

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I just received a email from DHL saying that I have to pay $42.26 for my shipment to arrive here

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - I will not order again and will leave negative reviews.
  • - I had to download WhatsApp to talk, which wasn't needed after paying.
Icecartel - I just received a email from DHL saying that I have to pay $42.26 for my...

Just know this, I will not be ordering from you guys again and I will leave bad reviews. Its sad when you cant reach a human being for an issue.

I have to download WhatsApp app and all that in order to talk to you.

I didnt have to do that when I paid my money to you all so never mind Ill never order again and I will leave bad reviews. Thank you and have a great day

Preferred solution: Apology

User's recommendation: Never

View full review

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article