Absolutely disappointed

I purchased a necklace from Icey jewels and the next day I received notice from my bank that someone was trying to access my account. I haven’t recieved any tracking order I try to get in contact on Instagram and they just delete my comments and block me
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ID
#1377791 Review #1377791 is a subjective opinion of poster.
Location
San Antonio, Texas
Reason of review
Order processing issue
New Reviewer

Checking status of order

Its been 5 weeks still havent receive a tracking number i email customer service numerous times just for them too reply back an say it takes 4/6 weeks an they will keep me posted when a tracking number is available i purchase July 3rd an still nothing.
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1 comment
#1547716

i order july 8 still nothen no reply to my emails still havent receive a tracking number i email customer service numerous times just for them too reply back an say it takes 4/6 weeks and they will let me know when it would be shipped out . im upset because this should have been sent out. email me back so i know whats going on

ID
#1324700 Review #1324700 is a subjective opinion of poster.
New Reviewer

No reply to messages on site or voicemail.

Update by user Jul 13, 2018

looks like website is now www.icetrends.com

Original review posted by user Jul 13, 2018
I bought an engagement ring less than a year ago, one of the diamonds fell out. I have tried multiple times unsuccessfully to reach them for what can be done. The main number always goes to a voicemail and I have not been...
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ID
#1302681 Review #1302681 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$200
New Reviewer

Worst Experience Ever