Ice Cream Source Reviews
Ice Cream Source Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
2.8 star rating based on 3 reviews; consumers are mostly neutral and reviews mention layout of store and customer service as valued features.
Key Takeaways for Future Customers
- Check Ice Cream Source reviews and delivery policies before ordering.
- Expect medium price level and attention to store layout and service.
- Be prepared to follow up on refunds or replacements if shipping issues occur.
Negative Feedback / Risk Areas
- Recurring customer complaints about refunds and delayed refunds.
- Billing charged before fulfillment and slow responses on order status.
- Delivery/melted shipments reported requiring multiple replacements.
Positive Feedback
Customer service can resolve shipping problems and send successful replacements, and some reviewers call the company reliable.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
2.8 star rating based on 3 reviews; consumers are mostly neutral and reviews mention layout of store and customer service as valued features.
Key Takeaways for Future Customers
- Check Ice Cream Source reviews and delivery policies before ordering.
- Expect medium price level and attention to store layout and service.
- Be prepared to follow up on refunds or replacements if shipping issues occur.
Negative Feedback / Risk Areas
- Recurring customer complaints about refunds and delayed refunds.
- Billing charged before fulfillment and slow responses on order status.
- Delivery/melted shipments reported requiring multiple replacements.
Positive Feedback
Customer service can resolve shipping problems and send successful replacements, and some reviewers call the company reliable.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
When I ordered after 30 second I cancel my order but no refund to much disappoint
- - Ordered ice cream; wants flavor change and cancellation.
- - Refund denied after cancellation.
- - Vendor directs to Zomato; no reply.
I have ordered icecream I want change the flavour and cancel the order after cancel they denied to refund I have talk with vendor they says sir we don't have that authority please talk with zomato but Zomato no reply and there is no customer care number how to talk
User's recommendation: Please don't cancel after order they don't refund have possible avoid zomato
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerAmazing experience with customer service
- - Ice cream arrived melted due to shipping issue.
- - A replacement was sent after the first melted.
- - A second replacement arrived overnight and was perfect.
Ice cream arrived melted, due to shipping issue. Customer service offered to send a replacement.
That arrived melted too. Customer service then overnighted me a second replacement, and it arrived perfectly.
Truly amazing customer service. It may have all been shippings fault, but they backed up their product and went above and beyond to make sure I finally received my order.
- Great customer service
Preferred solution: Nothing
User's recommendation: Trustworthy, reliable
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPoor business practices
- - Card charged and I asked for order status.
- - Item not in stock and refund requested.
- - Refund not received after two days and I won't deal again.
I placed an order they charged my card and halfway through the week I contacted them requested status of my order.
A week later they contact me telling me the stuff is not in stock.
I inform them to refund my money. They respond days later stating they would.
Two days later I've still yet to be refunded.
Very poor business practices.
Not to mention, I will never deal with them again after this first time experience
Preferred solution: Full refund
User's recommendation: Avoid conpany
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