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Well, I bought an MSI Laptop in June of 2016. Here it is at the end of January 2017 and I still don't own my laptop because it has been necessary to send it back 3 times for repairs. The first couple times they didn't even fix the problem. Just sent it to MSI to repair...
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2.9
I liked
  • Product when it worked
I didn't like
  • Long hold times
  • No answer to calls
  • Did not honor warranty
#997389
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On the 18th of December I placed an order with Walmart for a desktop computer. The order number is 6241663-279855. The computer was scheduled to be delivered on the 5th of January 2017 as of this date the 17th of January 2017., I still haven't received the item. I have...
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Every IBUYpower computer I have had (3) were everything I could want. I ordered one last week to have e-mail sent from customer service (hah hah) that my billing address and shipping address weren't the same so I needed to call my bank to do A, B, C etc. I called the...
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Anonymous

Anonymous Same thing JUST happened to me. It's the ONLY Christmas present my kid is getting and even though their site said if you order by Dec. 2nd (I did) you would have for Christma...

#964948
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Ibuypower Tech Support Review

#718912
3.5
They need tech support open at all time in very pissed that I had to wait a long time for it and then when I open iy doesn't even work piece of garbage company
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When ordering a new build they attempted to charge me $50 shipping on a free monitor worth only 60 bucks to begin with. When I questioned it I got a rude and horribly written reply and was told to call customer service immediately. I did. They of course were closed. I...
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Everything went wrong with my purchase when i bought a computer from Ibuypower.I waited forever to even receive the computer, after many weeks it finally arrived. The computer had MANY broken parts, the graphics card didn't work at all and the LEDs eventually lost...
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1.2
I liked
  • Have a neat logo
#957096
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I will never buy from ibuypower again. I work a 9-5 job and could not be home when fedex came by. Fedex would not let me pick it up at a fedex location with an id because of ibuypower not letting them do that. They told me I had to call my bank and add a fedex location...
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DO NOT BUY FROM THIS COMPANY. This company is the worst-run company I have ever (unfortunately) had to deal with. I ordered a computer from them 2 MONTHS AGO. They sent me the computer and i received it in 2 weeks but the graphics card was completely broken. I emailed...
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IBUYPOWER is a terrible company, despite the quality (or lack there of) of their products.
THIS COMPANY IS A JOKE. Plain and simple. I am an engineering student in my freshman year at a BIG 10 university. I ordered an ASUS ROG GL502VT from this company as I knew they had a reputation for performance, power, and gaming. My intention was to buy a laptop to...
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2.3
I liked
  • Customization options
  • Computer
I didn't like
  • Wait time
  • Leftover parts in case
  • Customer service
#930241
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I was on hold for a very long time, and when finally connected with someone about my package never being delivered, they were very rude and told me they wouldn't do anything. The person I spoke with said their name is Lee. Do not buy their products as you may not even...
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2.0
I didn't like
  • Lee from customer service
  • Delivery
#927362
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Long story short: My computer has startup issues, it came with a faulty network card, it came with a dead *** spider in it, I can't refund it, and I refuse to pay the shipping fees to send a faulty computer back, only to most likely have it returned with a new fault....
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