IBSPOT
IBSPOT Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
IBSPOT has 3.3 star rating based on 10 customer reviews. Consumers are mostly neutral.
50% of users would likely recommend IBSPOT to a friend or colleague.
- Rating Distribution
Pros: 5 discount, Discount, Good customer service.
Cons: Delays of shipment since it from international, Company is no vood, Difficult and complex.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
IBSPOT has 3.3 star rating based on 10 customer reviews. Consumers are mostly neutral.
50% of users would likely recommend IBSPOT to a friend or colleague.
- Rating Distribution
Pros: 5 discount, Discount, Good customer service.
Cons: Delays of shipment since it from international, Company is no vood, Difficult and complex.Recent recommendations regarding this business are as follows: "Don't use this company", "Don’t use IBSPOT to order anything. They’ll take y", "Don’t order anything from IBSPOT", "DO NOT BUY ANYTHING FROM THEM", "leave a voicemail".
Most users ask IBSPOT for the delivery of goods as a solution to their issues.
Review authors value the most Exchange, Refund and Cancellation Policy and Billing Practices. The price level of this organization is medium according to consumer reviews.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Item didn't arrive
Does not return email or phone messages. Called for over a week straight, no replies. Emailed twice, no replies.
- Nonne
- Company is no vood
Preferred solution: Full refund
User's recommendation: Don't use this company
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Haverhill, Massachusetts
Ordered a new toothbrush on 3 September and it still hasn’t arrived yet
IBSpot took my money and ran away with it. The company won't respond to my calls and I've been trying to get in touch with them for the last two weeks. Right now, I'm a very dissatisfied customer!
User's recommendation: Don’t use IBSPOT to order anything. They’ll take y
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Never received the items
I ordered products from IBSpot, but never received them or the tracing number. I called and left messages several times, but no one called back.
I emailed them, and they never responded.
I am not going to trust this company. THEY'RE A SCAM.
- Scam
Preferred solution: Full refund
User's recommendation: DO NOT BUY ANYTHING FROM THEM
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Haverhill, Massachusetts
I ordered a new toothbrush on September 3rd and it’s 18 September and I haven’t received it yet.The money was taken from my account on September 4.
The money was taken from my account on September 4 for a toothbrush and the person I sent it to hasnt received it yet.Ive tried calling your customer service number and all I get is a recording.its 18. September and nothing has happened so far and Im calling from Pissed Customer. I suggest you contact me soon !
User's recommendation: Don’t order anything from IBSPOT
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Item did not fit description. Wrong size sent, complicated return process.
poorly
In asking for a refund and a return, I was given a list of instructions, that is, procedural refund hoops to jump through in order to possibly get a refund. The process is far too complex and my time is worth a lot more. Besides, taking a photograph of the item to show how inaccurate it was would be ludicrous as there is no way to sufficiently show that the lid was too large for the jar.
A photograph of it would just show the lid sitting on top of the jar; it's pretty hard to determine size from that. I guess I will just have to take the loss as this company is difficult to work with, in my opinion.
- Difficult and complex
Preferred solution: Full refund
User's recommendation: caveat emptor; buyer beware
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
I need to return an item. Called left 3 messages....
I need to return an item. Called left 3 messages.
emailed yesterday #IST20372**** This item is not usable, and is in a returnable condition.
Please give me a return number and/or address to return for refund. Thank you
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Sandton, Gauteng
Not received no confirmation and order
Yeah, I placed the order on the fifth April 5 and I never received no confirmation number. I never received no nothing but they charge me for thats why I need to know whats going on. My name is Henry Quintana and my phone number is 203-360-****.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Would like an update on our order #IST20178****
We cannot get any information on the whereabouts of our order. I dont want to leave a bad review, I just want to get an idea of when to expect our order!
Preferred solution: Deliver product or service ordered
User's recommendation: I do not want to give a review! We just want to know when to expect our order!
Lisbon, Continental Portugal
Item Received
Hello I just want to share my experience with IBspot, I recently ordered a foreign product where I only see it here available, even in Amazon or Walmart is not available, anyway, I tried to make sure that I inputted my card and information correctly because I dont want to experience any delay with my shipping, After a day of processing my order i received an email about statement descriptor, which I don't have any idea what it is, and someone called me after an hour, its a representative from IBSpot, calling and asking about the statement descriptor, I told the representative what was that and she explain it to me very well, but I want to make sure that I was not being scammed or what I do my own research about the statement descriptor and I was so amaze that they have this kind of security on the process its making sure that the transaction is authorize and secure, after that of course I dont want to be complacent specially it was my first time ordering with them, as per the website it'll take 5-7 days of shipping so I ask for the order ID, since i provided already the statement descriptor and they have given it to me, but order id is different with tracking number of the order, and I was given that after 3 days of waiting and I have received the item 10th day after I placed the order, so overall its a great experience, although it was 3 days delayed but I guess that is because I was not giving them the Statement descriptor, May If I have given that as early as possible I have received the item with the said shipping estimate days.
- Good customer service
- Delays of shipment since it from international
Preferred solution: nothing
User's recommendation: provide the payment descriptor right away check your bank info and provide the code beside ibspot transaction or if you use your cc check your message.
Good Customer Service
I have ordered supplements that I needed for my trip. Even though it was late, I received them in a timely manner.
My trip is in two weeks, yet I received them three days before my trip. Now, I'm worry-free. What I loved about it is the consistency of the customer representative who assisted me. Their hotline is always busy whenever I call them, but I learned that they answer quickly via email.
Instead of the phone, you can leave a voicemail and they will reach out to you on the same day.
However, I much prefer email as it is much more convenient. Kudos.
Rhodes, South Aegean
Product Inquiry
I had so much fun exploring the website of IBSpot, they have a lot to offer very unique Item and products, and when I called their customer service hotline I routed to Voicemil I dont know why, but I immidiately received a callback from Jaz, and help me with a lot of questions until she given me a coupon to have a discount since international product really cost a lot. and eveyrthing went well. I have received my product and test it out before I leave this review.Unique ItemsUnique Items
- Unique items
- Discount
- Shipping fee
Preferred solution: Deliver product or service ordered
User's recommendation: Unique Items
Broadview Heights, Ohio
Faster Communication
I love how customer service assist me on my order, I was very scared ordering online, its my first purchase and although they never answer to my call, they reached me back right away I guess they having a full volume of customer, but nevertheless they called me back and provide status of my order they even email me the same day.
Preferred solution: Deliver product or service ordered
User's recommendation: leave a voicemail
Southminster, England
Milk Shae Lotion
Had a skeptic thoughts about ordering here in IBSpot, but very happy about the product I received and how ive been assisted I love *** customer service response to my Email and queries.
- So much thankful for customer service
- 5 discount
- Delays of shipment since it from international
- Shipment
User's recommendation: Email
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