IBM Credit Union Check posting policy.

Hi, they have the very unusual practice to post checks after all incoming debts are paid, although the balance shows money available at time of deposit, I had dealt with several other banks and checks are always posted before debts for long time account holders (Is another issue in banking for ACH credits, normally posted after all debts, only few second after, but enough to charge you, but never experienced with checks, always posted first). Customer service sucks, they are on another planet for the worse, have same employees for years and they act like they will have job for the rest of their lives no matter how rude or slow they are. I will move my account to one of the other banks, as a credit Union they make the big banking system looking as the friendly giant.They should be sued for their check posting policy. Stay away.
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ID
#910369 Review #910369 is a subjective opinion of poster.
Location
Fort Lauderdale, Florida
Service
Ibm Southeast Employees Credit Union Customer Care
Cons
  • Poor lighting at branch
  • Not friendly at all
  • Check posting policy different then all the banks i used before
Reason of review
Check posting policy!
Preferred solution
Let the company propose a solution
New Reviewer

Other Product Review

They are nice to your face than stab you in the neck.They straight up lied to me!! I was behind in payments and they told me if I turn in my car they would give me 10 days to get up to date. 1 day letter I got a certified letter saying I can only get the car back if I payed 17500.They shouldnt say 1 thing and do another especially. Very unprofessional!!
View full review
ID
#741098 Review #741098 is a subjective opinion of poster.
Location
Fort Lauderdale, Florida
Reason of review
Problems with payment

IBM SE Credit Union is Discriminatory

this credit union is in practice of discrimination. They refused to make a legal name change to my accounts, citing the Patriot Act, even though I provided a marriage certificate, which has been acceptable by the federal government from passport office to Social Security, as well as every other bank and agency I have done this with. They continue to insist that the Patriot Act requires them to NOT accept same-sex marriage because the Patriot Act say as much. If this was the case then the federal government would not be accepting these same documents for federal benefits and more.
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ID
#443313 Review #443313 is a subjective opinion of poster.

About

IBM Southeast Employees Credit Union Privacy Policy
Use the HomeAdvantage Program and www.ibmsecu.org will waive The User's credit report fee. The Company can help. Use the HomeAdvantage Program and IBM Southeast Employees Credit Union will waive The Customer's credit report fee. Support the Southeast Credit Union Foundation by selecting it as The User's charity and shopping through AmazonSmile. www.ibmsecu.org respect The Client's privacy and are committed to The Customer's security. IBMSECU is committed to preserving and protecting the privacy and security of The Client's Nonpublic Personal Information (NPI). This commitment is a fundamental mission of The User's Credit Union. When needed for other businesses to provide, on Company's behalf, a wider array of products and services designed to enhance the economic well-being of Credit Union Members. Look here for alerts about recent examples of attempted or potential fraud that may impact Company's Members. Find resources for identity theft prevention and recovery, including IBM Southeast Employees Credit Union's' Identity Theft Protection program that provides access to a professional recovery advocate to resolve The Client's ID theft case.
To read more: https://www.ibmsecu.org/resources/privacy-security
IBM Southeast Employees Credit Union FAQ
To read more: https://www.ibmsecu.org/resources/faqs
Top IBM Southeast Employees Credit Union Services

Customer Care

IBM Southeast Employees Credit Union Pros and Cons

Cons: Slow service, Check posting policy different then all the banks i used before

Summary

IBM Southeast Employees’ Credit Union is a credit union. It was founded by a group of IBM employees in 1969. The headquarters is based in Delray Beach, Florida, United States. IBM Southeast Employees’ Credit Union serves individuals and businesses. There are 16 locations throughout Georgia and Florida. They offer the following services: checking, savings, credit cards, online banking, and consumer loans. It provides home financing, personal finance, investment & retirement, and budgeting online calculators. IBM Southeast Employees’ Credit Union has a Rewards Program with diamond, platinum, gold, and bronze levels. There is a free IBMSECU Mobile Banking application for mobile devices with Android and Apple operating systems.

IBM Southeast Employees Credit Union reviews and complaints

IBM Southeast Employees Credit Union is ranked 231 out of 761 in Banks category

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