map-marker Fort Lauderdale, Florida

IBM Credit Union Check posting policy.

Hi, they have the very unusual practice to post checks after all incoming debts are paid, although the balance shows money available at time of deposit, I had dealt with several other banks and checks are always posted before debts for long time account holders (Is another issue in banking for ACH credits, normally posted after all debts, only few second after, but enough to charge you, but never experienced with checks, always posted first). Customer service sucks, they are on another planet for the worse, have same employees for years and they act like they will have job for the rest of their lives no matter how rude or slow they are. I will move my account to one of the other banks, as a credit Union they make the big banking system looking as the friendly giant.They should be sued for their check posting policy. Stay away.
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  • Check posting policy different then all the banks i used before
  • Slow service
  • Not friendly at all
Reason of review:
Check posting policy!

Preferred solution: Let the company propose a solution

Jeet Hbq
map-marker Fort Lauderdale, Florida

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Reason of review:
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map-marker Miami, Florida

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