IBERIABANK
IBERIABANK Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
IBERIABANK has 2.0 star rating from 4 customer reviews; overall sentiment is negative with multiple customer complaints and frequent refund requests, though staff and in-branch techs are described as polite and professional.
Key Takeaways for Future Customers
- Expect mixed in-branch experiences: clean facilities and polite staff.
- Prepare for possible online banking and app login issues when researching IBERIABANK reviews.
- Have documentation ready if requesting a refund or dispute.
Negative Feedback / Risk Areas
- Frequent ATM complaints including alleged stolen funds and account holds.
- Poor customer service response times and long phone hold times.
- Reports of overdraft fees, difficult verification, account access and racial profiling incidents.
Positive Feedback
Customers note clean branches and polite, professional in-bank staff and technicians.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
IBERIABANK has 2.0 star rating from 4 customer reviews; overall sentiment is negative with multiple customer complaints and frequent refund requests, though staff and in-branch techs are described as polite and professional.
Key Takeaways for Future Customers
- Expect mixed in-branch experiences: clean facilities and polite staff.
- Prepare for possible online banking and app login issues when researching IBERIABANK reviews.
- Have documentation ready if requesting a refund or dispute.
Negative Feedback / Risk Areas
- Frequent ATM complaints including alleged stolen funds and account holds.
- Poor customer service response times and long phone hold times.
- Reports of overdraft fees, difficult verification, account access and racial profiling incidents.
Positive Feedback
Customers note clean branches and polite, professional in-bank staff and technicians.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Jakarta, Jakarta
Check verification200********
I received this check 000870****652704****00197****for26,000.00 can this be real. The rounting# are below the check
User's recommendation: Beware
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerAssistance with check issued to previous address in a different country
- - A check was sent to a Colombia address and arrived in Australia.
- - Mar 24 2022; Australian banks won’t accept international checks; deposit to account.
Dear Customer Service Team at IberiaBank,
I am writing to you to request your assistance with an issue I have encountered regarding a check that was issued to me by IberiaBank.
Last year, a check was created in my name and sent to my previous address in my home country of Colombia. However, I have not resided at this address for the past six years, and I only recently received the check at my current residence in Australia.
As you may know, no Australian bank accepts international checks, which has created a problem for me in accessing the funds, also, the check was issued more than a year ago on the 24th on March 2022.
Therefore, I kindly request that you deposit the amount of the check into my account instead.
Please find attached the check and my personal details.
Thank you for your time and assistance with this matter. I hope to hear from you soon.
Sincerely,
Natalia Gonzalez Romero.
- Does not have a base in australia
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Newport, Arkansas
Stolen money
ATM took all of my money company did nothing and my bills acquired late fees and I acquired debt due to the bank taking my money illegally from my ATM account.
- Polite
- Clean
- Atm
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPhone App
I called the 1-800# after having to jump through a billion hoops to get that info. Then was "on hold" for over 20 minutes! Not amused/pleased!
User's recommendation: Not really.
Login problemsa
all fixed, happy again, Authy is a great tool and helps, easy to provide the security code, but it depends on the right service person
User's recommendation: never give up until customer service fixes your issues
Opelousas, Louisiana
Someone use my card to the took it out
I need help. In getting my money refund back on my card.Cause someone is it on a website.And used my card
Preferred solution: Full refund
Lafayette, Louisiana
RACIAL PROFILE
- - Racial profiling claimed at Iberia Bank in the Oil Center, Tyler.
- - Staff yelled and the teller said the money was the government's.
I WAS RACIALLY PROFILED WHEN DOING BUSINESS AT IBERIA BANK IN THE OIL CENTER TYLER THE TELLER HAD QUESTIONS ON WHY ME AS A BLACK PERSON HAD THAT AMOUNT OF MONEY IN MY ACCOUNT ; WHEN I TOLD HIM I INDEAD HAD A BUSINESS HE STATED TO ME IT WAS NOT MY MONEY IT WAS THE GOVERNMENTS MONEY.YELLING IT IN THE BANK THE WHOLE BANK HAD CONVERSATION ABOUT ME IT SO UNPR ABOUT ITDONT WHOLE BAN
- Horrible service
Preferred solution: Apology
User's recommendation: DONT DEAL WITH IBERIA BANK
Roseau, Saint George
Money transfer
- - In Dominica, the user wants to transfer to an Indian bank account.
- - They can't visit a bank and want remote steps; contact 176********.
I am out of the country and I am wanting to do a money transfer . I am in Dominica .
I want to transfer from my account to a bank account in India.
Is that possible and how do I go about doing that seeing I cannot come into the bank. I can be contacted at 176******** seeing that my US number is not working in Dominica.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Lafayette, Louisiana
I WAS ARRESTED IN THE BANK FOR MY OWN MONEY DEPOSITS
- - I was taken to jail and to the police station.
- - I was taken around the campus and interviewed.
- - I was released; still waiting for an answer.
I was taken to jail I was taking down to the police station was taken around the college campus then I was interviewed and released with evidence bags of my arms for my home deposit.. still not gotten an answer.
- Men for women and golden rule men
User's recommendation: Unless you want to go to jail don't deal with Iberia Bank
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerVisa Bank Card renewal
- - •Visa Debit card expires August 1, 2021 and needs renewal in Manila.
- - •Renewal is needed to receive VA pension for rent, utilities, food and medicine.
My Visa Debit bank card will expire august 1, 2021 I am in Manila, Philippines renew my card. I need my visa Card renewed.
So I can get my VA monthly pension check to pay rent and utilities first week of the month and for food and medicine. Thank you very much.
Transfer money
Transfer money into daughters account
New Orleans, Louisiana
Online banking
I can't get on online banking to save my life, I tried to get rid of overdraft protection but they let me overdraft over $1200 charging $35 for some 3 or 4 buck purchases
User's recommendation: avoid
Have a photographic memory on your transactions and confirm to them 10 different ways you are who you say you are.. are you will get treated like a bank robber
- - I wanted balance for my personal and business accounts.
- - I provided name, address, SSN, birthdate, and business name; last transactions needed.
Very simple, all I wanted was my balance on personal account n my business account ( told the lady that the joint account with my wife’s full name I wasn’t asking for).. I proceeded to give her..
full name, address,social security number, birthdate,full name of my business, then here comes the kicker—- I HAD TO remember last transactions.. I told her it was a 75$ check but I couldn’t think exactly who it was made to so I had the amount right but because I couldn’t provide who it was made to I couldn’t get my balance.. FA-Real..
ok so I had a 1 in a 100 chance n I got the 1 out of the 100 chance by saying the 75$ amount that she was staring at but that’s not good enough . I appreciate the security but I personally think thats a bit ridiculous I straight hung up..Thanks for ya help
- In bank techs are nice n professional
Preferred solution: Have the workers go back on transactions n tell the customer the $ amount on last few checks until he can remember one of them so your customer gets treated like a customer not a bank robber
Companies Similar to IBERIABANK
Cross River Bank
“Nobody got on the phone with me; No human being that is. I dealt with an automated system that did not...“
EnerBank USA
“Asked the representative to remove me from auto pay. Give me info. On how to pay online with account set...“
Academy Bank
“Trying to get a loan for my wife under her name just recently paid off our past alone we were looking to...“
HBL
“dr. *** mn ***. mere paas hbl app hai jo ke login nahi ho pa rahi. otp mere pakistan wale number par...“
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.