I recently came back from europe and wanted to change the reminder of my euros back into us dollars, i was referred to ibc bank by a friend since there are no banks hardly in the usa who will exchange foreign currency anymore, i gave the branch a call and told them i...Read more
I reluctantly opened an account with IBC, not fully trusting their services. I waited a year to begin trusting to have a portion of my checks direct deposited, to see how it would work. I decided to use my IBC debit to rent a car for one day. I returned the rental and...Read more
I opened a checking account with a deposit. I was given a debit card , checks , and a date when my money would be available. I set up online banking with overdraft protection. The same month my money was forced debit, my account closed and online banking locked. The...Read more
Ibc Bank Customer Care Review
by Hughknight #1000963
Wouldnt sale me a roll of quarters because I didnt have an account there ( Richmond Tx). Then laughed in my face.
Ibc Bank Deposit Review
by anonymous #929004
These *** *** up my transactions CONSTANTLY and tell me i have to wait till monday while its friday and i just "deposited" 400 dollars.
Ibc Bank Check Payment Processing Service Review
by anonymous #840945
This bank has horrible handling of policy. If you have posted, that paychecks that go in prior to 3pm will post the next business day, it should post during business hours. Not at night the following day. If that is the case then it should be posted. This is a horrible institution and should be closed.
Other Product Review
by anonymous #821378
Your customer service sucks! It's ridiculous. you just lost a customer.
WHAT IS THE PROBLEM WITH LOGGING IN ALL THE TIME, EVERY TIME I TRY I GET TO THE ACCOUNT LOGIN BUT WON'T GET TO PASSWORD SECTION FOR 4-DAYS IT'S BEEN LIKE THIS I NEED TO SEE MY ACCOUNTS I HAVE A BUSINESS NOT GOOD FOR ME AND YOUR CUSTOMER SERVICE IS VERY POOR. GO TO THE...Read more
My husband had an account with I. B C I was not on his account I never signed a check When he got sick he got his long term disability He put me on his account as the POD Then he went on SSDI.I B C sent his SSDI back to the goverment It made his account in the...Read more
My parents had an account here and my dad was murdered in april of 2016. I went the week of his death and showed ibc bank in sandsprings my proper paper work for the account and ask for records of their account for probabte. As of august I still have not recieved the...Read more
My best friend works at IBC and while training, he had to open up 3 accounts or he would lose his job. So I opened up an account with him, thinking what is the worst that could happen. Well, I deposited $400 on a Wednesday by check and expected for the check to be...Read more
Your customer service on the commercial line is really bad, I noticed that they take more than 30 minutes to get to our banking, sometimes is up to 40 minutes, I went inside and what they do is they are going to work on the simple ones and they will leave the...Read more
I have no idea how Ibc stays in business. The wait time is ridiculous!!!!! No matter what location. They don't have enough employees. Are they going out of business? Or just to cheap to make any effort for the customers???? Chase bank....here I come!!!!Read more
I have banked with IBC for several years now and overall I have had a positive experience until now. There have been times I disagreed with their policies but I have been patient and understanding because I can relate to their position uniquely. However, in recent...Read more