I Heart Cookies
I Heart Cookies Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
I Heart Cookies has 2.0 star rating based on 8 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Bumblebee, Cookies are pretty, Diabetes.
Cons: Also diabetes, Are hard and dry, No customer service and expensive cookies.Recent recommendations regarding this business are as follows: "Insomnia cookie", "Don’t bother - the photos below are where they blocked me.", "Save ur time and money and go else where", "Don't waste your time", "Don't waste your money.".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
I Heart Cookies has 2.0 star rating based on 8 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Bumblebee, Cookies are pretty, Diabetes.
Cons: Also diabetes, Are hard and dry, No customer service and expensive cookies.Recent recommendations regarding this business are as follows: "Insomnia cookie", "Don’t bother - the photos below are where they blocked me.", "Save ur time and money and go else where", "Don't waste your time", "Don't waste your money.".
Review authors value the most Location. Consumers are not pleased with Discounts and Special Offers and Customer service. The price level of this organization is high according to consumer reviews.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
It's a huge SCAM NOT THE COOKIES THE COMPANY!!
So let's start off by saying the lady Rachel who owns the company very nice lady buuuuut... With that being said her boyfriend is a scammer to be exact a breast cancer awareness charity scam to be more specific the I heart boobies things that used to be sold well his friend helps run the store front and they are friends from prison and he has access to all of there cameras and like to go up there and scream in the Young ladies faces that work there trust me it's a scam!
- Diabetes
- Also diabetes
Preferred solution: The company shut down it's all money he got from being a scam for a cancer charity!!
User's recommendation: Insomnia cookie
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI had something in my animal cookie
There was something in my animal cookie that wasn't edible. I sent a message to you guys on Facebook and I was blocked for letting you know. I think that's poor on your part.
Preferred solution: Apology
Bryan, Ohio
I hope there aren't eggs in these cookies. We had some yesterday in Bryan OH and they were definitely not baked long enough. Disappointed, was anxious to try these.
Cookies were practically raw, finished trying to bake one after we got home. This helped but don't believe gooey equals undercooked.
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Tifton, Georgia
This is the only way you can leave them a review. I placed an order and got home and everything was wrong and the cookies were a mess. I messaged them a polite message and they blocked me immediately.
You dont block a customer when they try to communicate that the order is wrong and the cookies are not good. They were very expensive and have *** customer service and are SO not with the trip out or the money. I pl to contact my bank tomorrow to file a complaint and try to reverse my charge.
User's recommendation: Don’t bother - the photos below are where they blocked me.
Bolivar, Missouri
The cookies are way to sweet
I bought the try 9 for 40 bucks thinking yeah it's a little high but it's the better deal. Me and my son have tried 2 and both we took one bite and threw the rest away.
I understand having some sweetness to it. But when they are overly sweet to the point it's sicking and ur trying to find everything u can to get the after taste and sweetness out of ur mouth that's to much. Let's just say the other 7 went to the trash can as well and wasted the money on them.
And the things they put on for the kids is also a waste. So save yalls time and money unless u wanna feel half way sick to ur stomach on overly sweet cookies.
User's recommendation: Save ur time and money and go else where
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Bedford, Indiana
Cookies are not made fresh, they are dry and high priced.
Cookies are not made fresh, they are dry/ hard and high priced. Men working stand weren't all that friendly.
6 cookies $25, 9 cookies $40, or just $5 each and they expect you to give them a tip!
They are not labeled, no nutritional facts or ingredients. They don't offer a receipt.
- Cookies are pretty
- Are hard and dry
Preferred solution: not looking for a refund.
User's recommendation: Don't waste your time
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerUnprofessional and rude behavior!
Never heard of this company until I saw the transformer standing outside! The worker let me and my kids stand in line in the cold before we got to the front he then decided to tell us we had to purchase a ticket before we could get a picture!
We get in line and people who were in front of us and behind us were taking their picture after we were told we couldnt. I asked why we needed a ticket and they didnt the guy ignored me so I had to ask again. He said they had tickets which was a LIE. I left a comment on Facebook it was deleted, I messaged them directly it was read and never responded too!
I emailed the company and of course they backed their employees! Not even an apology! It was the most disgusting thing Ive ever seen!
No apologies no reasoning or even trying to make it right! My son is autistic and I explained that and still they backed their employees!
- Bumblebee
Preferred solution: Apology
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPoor customer service
No contact whatsoever!!!POOR CUSTOMER SERVICE!
I purchased 6 cookies from their trailer in Storm Lake and was told I would get a brownie cookie free. I was told they were out of the brownie cookies.
I wrote the company and they apologized because she said they did not run out of the brownie cookie.
In return she said they would give me a 6 free next time they were in the area. I have asked for 2 months for a response regarding location and they will not respond.
- No customer service and expensive cookies
Preferred solution: Deliver product or service ordered
User's recommendation: Don’t purchase
Union, Missouri
No real flavor just sweet. The reeses chocolate chip was practically just dough that was walked past an open oven. Really disappointed that a 5 dollar cookie was this bad.
Undercooked...
Sweet overload with no real taste.
For the price I expected to have my socks knocked off by these cookies and I couldn't finish my half of the reeses chocolate chip cookie because it was gummy.
User's recommendation: Don't waste your money.
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Same experience, seemed only partially baked. Cookies far smaller than advertisement presented.
Taxed on them and then guy asks (yes, asked!) for a tip. Then says, "we're from Kansas", as if that was explanation for tip request.