Hypertherm
Hypertherm Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Hypertherm has a 2.2 star rating from 1 review with predominantly negative sentiment; reviewers cite product diversity positively but report poor support and high price.
Positive Feedback
Reviewers value Hypertherm’s diversity of products or services and note effective cutting performance when equipment operates normally.
Negative Feedback / Risk Areas
- Frequent Hypertherm customer complaints about technical stops, error codes (NO ARK, TSO), and unreliable cutting during jobs.
- Complaints about customer service responsiveness and issues with exchange, refunds and cancellation policy.
Key Takeaways for Future Customers
- Check Hypertherm reviews and ask about support options before purchase due to reported service gaps.
- Confirm warranty, refund policies and whether auto-ship or membership programs affect returns or refunds.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Hypertherm has a 2.2 star rating from 1 review with predominantly negative sentiment; reviewers cite product diversity positively but report poor support and high price.
Positive Feedback
Reviewers value Hypertherm’s diversity of products or services and note effective cutting performance when equipment operates normally.
Negative Feedback / Risk Areas
- Frequent Hypertherm customer complaints about technical stops, error codes (NO ARK, TSO), and unreliable cutting during jobs.
- Complaints about customer service responsiveness and issues with exchange, refunds and cancellation policy.
Key Takeaways for Future Customers
- Check Hypertherm reviews and ask about support options before purchase due to reported service gaps.
- Confirm warranty, refund policies and whether auto-ship or membership programs affect returns or refunds.
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Verified Reviewer |
New Brighton, Minnesota
Need support
- - NO ARK alarm and TSO error on Masso.
- - Cutter stops before project finishes.
- - New cartridges installed; ground pen connected; air is clean and dry.
Good day. I own a Hypertherm 45 xp and using a cnc table for cutting.
The problem is that the hypertherm stops cutting before the project is finished. I see a NO ARK alarm on masso. The hypertherm also give me the TSO error signal. I am using brand new Hypertherm fine cut cartrages.
Allready installed a new ground pen connected to the material. Using clean dry air with constand airflow of 5 bar/psi and around 512 liters air per minute. Intalled 2 seperate water traps. I tried to reduche the THC on masso to 65% but it still stops during a project and on different places.
There is no damage on the tourtch head on any other places. How can you assist me.
Thanks. Pottie
pottipotgieter@***.com
- Service
Preferred solution: Need support
User's recommendation: Need support
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