Hygienitech Reviews
Hygienitech Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Hygienitech has a 1.8 star rating from 4 reviews, with 75% unfavorable feedback; consumers report high price levels and mostly negative sentiment toward the company.
Key Takeaways for Future Customers
- Read Hygienitech reviews and verify refund and billing policies before buying an expensive system.
- Some users value the training and support for starting a mattress cleaning business.
- Expect a high price and ask for clear documentation of returns and payments.
Negative Feedback / Risk Areas
- Frequent customer complaints about owner dishonesty and unresolved refund disputes.
- Billing practices and delayed or partial refunds reported repeatedly.
- Failures in customer service responsiveness and broken promises on payments.
Positive Feedback
Some customers praise ease of use, discounts on parts, helpful training materials, and revenue growth after using the system.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Hygienitech has a 1.8 star rating from 4 reviews, with 75% unfavorable feedback; consumers report high price levels and mostly negative sentiment toward the company.
Key Takeaways for Future Customers
- Read Hygienitech reviews and verify refund and billing policies before buying an expensive system.
- Some users value the training and support for starting a mattress cleaning business.
- Expect a high price and ask for clear documentation of returns and payments.
Negative Feedback / Risk Areas
- Frequent customer complaints about owner dishonesty and unresolved refund disputes.
- Billing practices and delayed or partial refunds reported repeatedly.
- Failures in customer service responsiveness and broken promises on payments.
Positive Feedback
Some customers praise ease of use, discounts on parts, helpful training materials, and revenue growth after using the system.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
But what if…
- - The vacuum is high priced and seems dependent on Doug for support.
- - After the 3-year warranty, it’s unclear who handles replacement or repair.
What scares me about making the investment in this high priced vacuum is that everything leads back to Doug one person when he kicks the bucket, who do I call to expand. After a 3 year warranty, who do I call to have my machine replaced or fixed? It feels like when he go, the company goes and my business is limited.
Preferred solution: Price reduction
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerUpdate on Previous Review in April 2024
- - Doug demanded removal or he would not send another check.
- - He never responded and still owes $5000, and the machine was never removed from the box.
They have not responded or addressed my concern.
After I wrote my review, Doug demanded that I remove the review, or he would not send another check. I let him know I would remove the review if he sent the remaining $5000 check.
He never responded, and he still has not sent the money he owes. He received his unused machine back. As a matter of fact, we never removed the machine from the box.
My husband and I did the right thing by returning the equipment and staying in contact with Doug.
It is not fair that he refuses to pay us what he owes. Please save yourself a headache and do not do business with him.
Preferred solution: Full refund
User's recommendation: Find another company to invest your money in. Make sure the owner is open and honest.
I was considering buying this system. After reading this review, I'm taking your advice and will look elsewhere to invest my money. Thank you!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerUnhappy with product
- - Purchased a $7,500 system from Doug C.; returned it for a refund.
- - Doug stopped responding; misdelivery/damage claim refuted by UPS; $2,000 paid.
My husband purchased the system through Doug C for $7500. After receiving the item and realizing it was no different from a Kirby, my husband contacted Doug and let him know he wanted to return the product for a full refund.
This was within a week of receiving the product. Doug said he would call my husband back with information on how to return the product. Doug never called back, and he stopped answering my husband's calls. Shortly after this in February 2023, my husband had brain surgery and was unable to return to work.
I started calling and emailing Doug. He reassured me that he would send a return label for me to send the unused machine and all products back to him. I sent the machine back in April 2023. Doug said the machine was delivered by UPS to the wrong address.
I don't even know how this happens. He then said the product was damaged, and the box was busted open when he received it. I verified with UPS that this was in fact a lie. When I called Doug back requesting a check be mailed, he said he would, but it took him several months to send the first check of $1000.
He originally told me he had sent a check for $2500, but it was supposedly lost in the mail. The first check he sent was only $1000, and he sent it though UPS. I waited several weeks for him to send another check, which was also lost in the USPS mail. You see the pattern...
Then he finally sent the second check in October 2023 through UPS, which was also for $1000. This was after he had also promised to send a $2000 check. I have been contacting Doug since January 2024 about sending the remaining balance of rough $5500. He responded to my email in February and told me he was in the hospital.
I emailed him a few weeks later, he responded in March and said he was recovering slowly. He asked me to give him a few weeks to recover, and he would mail a check. It is April 30, 2024. Doug has not responded to an email or phone call.
I do not believe he plans on sending the rest of the money. However, I do know that God will deal with him in the appropriate manner.
My warning to anyone planning on doing business with him is DON'T!!! This man is a liar, and he is not to be trusted.
Please find another company to invest your money in. I have emails and phone records to prove this all happened.
- Owner is not honest
Preferred solution: Full refund
User's recommendation: Do not waste your time or money. You will regret ever speaking to this man.
Doug is a pos scam artist unfortunately he’s been doing this to hard working people for years , I wish there was some retribution he took 10 k from me then stopped taking my calls absolute ***
Over charge for service.
- - Technician showed a split vent and said the dryer needed servicing.
- - Cleaning $69; total could reach $259 with $190 for vent line.
my wife order a cleaning of our dryer vent system and when the technician came he show me
a split in the vent line and said this is way the dryer needed servicing. They estimate was originally
$69.00 for cleaning the vent, the added cost for changing the split hose would bring the cost to
$259.00 which he was charging me $190.00 to install a new vent line from my dryer to the wall.
I agreed to let him do the installation. I had the part cost check out and found out that the vent
actually cost $10.99 at home depot, I could of installI the vent line in less then ten minutes myself. I feel that I have been taking advantage of because of my lack of knowledge. NOT HAPPY !!
I
- Discount for part
Preferred solution: Price reduction
I was ripped off and taken advantage of as a single woman living alone.
- - Dialed for a $49 dryer vent cleaning.
- - Tech asked about my husband and said he could fix the coil.
- - Price rose to $274; 3 free cleanings offered.
It was a telephone call marketing a $49 dryer vent cleaning. I scheduled an appointment. A young "tech" man came to the door and immediately asked if I had a husband. At first I told him I wasn't going to answer that.
After pulling the dryer away from the wall, he called me over to see that the aluminum coil had a slit in it and it needed to be repaired. He again asked if I had a husband or son who could fix it. I said no - he said he could fix it. After looking at the top of the vent said there was a birds nest there and that's why my coil was cut.
My initial cost of $49 turned into $274. I called the company and the owner called me back and offered 3 free cleanings.
It was a scam and I felt vulnerable.
Preferred solution: Price reduction
I'm very happy with my Hygienitech mattress cleaning system
- - Doug walked me through starting a mattress cleaning business and provided training materials and marketing tips.
- - After a year, sales exceed $300k.
Was happy with the service and product from Hygienitech. I was able to successfully grow my mattress cleaning business with their help.
I purchased a Hygienitech mattress cleaning system because I wanted to start a new business. I called and spoke to a man named Doug who said he could help me.
Doug was very kind and walked me through the process of starting a mattress cleaning business. He sent me training materials on how to use my new Hygienitech machine and it was very helpful.
Hygienitech also showed me the best way to market my mattress cleaning business. It's been almost 1 year and my business is already doing over $300k in sales! I owe it all to Hygienitech!
If you want to open a mattress cleaning business, nobody beats Hygienitech's support.
- Ease of use
- Training by the owner
- Waiting for my hygienitech system to arrive
Hi Adam - How is your business doing today?
Houston, Texas
Hygienitech Houston
- - I bought a system from Doug in 2014.
- - I plan to expand in Texas first, then west.
- - Hygienitech is the only mobile mattress sanitizing system in the U.S.
I bought a system from Doug in 2014. I've purchase 4 systems since.
My goal is to expand throughout Texas and then head west.
Hygienitech is the only mobile mattress sanitizing system in the U.S.
The hotels I service love having their mattresses sanitized. I hope to expand to college dorms, retirement homes, hospitals, and fire stations.
It takes work to build a business and it's not for everyone. (Not everyone wants to work). I can't think of a business today where
customers will automatically flock to you.
I look forward to buying more systems as my business grows.
- I liked
Hello! How is your business doing today? I live in the Houston area, what is the name of your company?
Hygienitech
- - Doug Cerrito offered $1,000 for the Hygienitech vacuum.
- - He sent $500, then $250 via check that bounced; rest unpaid.
I attempted to sell my Hygienitech Vacuum cleaner back to Doug Cerrito at Hygienitech Mattress systems. The Vacuum originally cost me 8000 dollars.
Doug said he would give me 1000 for it. I sent him the Vacuum and he sent me a check for 500 dollars.
After I complained he sent me a check for 250 dollars that bounced. He again promised to send me the rest of the money but has not done so.
He did compalin that it cost him almost 400 dollars to receive my machine back.
You decide if you want to do business with him.
I also was told by Doug that he would buy back a machine I purchased, it had never been opened. I sent it to him, six weeks ago and I am still chasing my money.
He began by telling me it never arrived, fed ex didn’t agree.
Finally after three weeks he admitted to having it, and would inspect it and send a check. I paid him 7,000 for it, but he claims it is outdated and only worth $750.I am still waiting for my money.
Replying to
Hygienitech Potema
- - Flyers with dust mite imagery rarely generate calls and may be discarded.
- - Use your own name; avoid hygieni or Potema; earnings may take years.
So this is may very important to all those
matress cleaners working alone believing
in fast grow money and opportunities.This kind of service is very very intimate an also nobody really knows and cares about the dust mite problem because most of people dont have problems like hayfever ekcema .. so the flyers are ugly and almost with a pic of a big dustmite-so nobody will call you using that p.o.s. paper will land directly into the trashcan.Its not true that in europe customers get matress sanitizing every year ist just the same like in usa or uk.The only one that is earning money are the sellers of this system.I do that kind of biz. since 2years and after learning all the donts i have a little succes.
1.Use only your own name not any hygieni or Potema.
2.do only nice Positive commercial all other is like you burn money!!
3.Try to start in hotels better cheap start and present as too expensive and not present the certificates are generating new customers!!
But-you will need 1-3years to live only from sanitizing,so better have a job and let that vacuum biz grow slow but good.
:grin
As a business owner, it amazes me that someone who wants to give advise cannot spell check and cannot communicate in a professional manner. Very convincing........not or should I say na so you are more comfortable.
You use facts that you cannot backup because you have no idea what you are talking about. You mention the, and I quote, "trashcan" which should only house your comments.
Miami, Florida
What a great opportunity, I got tons of help from the company while building my business
- - Hygienitech helped me quit a job I hated.
- - They answered questions and training aids were terrific.
- - I can work when and where I want; pay is great.
This is a great opportunity and thanks to the help I got from Hygienitech, I was able to quit a job I hated and wasn't going anywhere. They were always there to answer my questions and the online and video training aids were terrific. I am now able to work when and where I want and the money is great.
I read where some people weren't happy but they probably didn't work at building their business or listening to the people at Hygienitech.
I could not have done it without their help and the services I perform for people are really appreciated.
This is the kind of feedback we need.
It is true, just like any other business, what you put in is what you get, period!
Can I get your details so we I can find out more about this business?
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Stay away from this company Doug is a scam Artist he’s been ripping people off for 26 years I can’t believe he’s still able to sell this garbage to people