Hydrosil Heaters Reviews
982 CLAIMED LOSSES
4 TOTAL REVIEWS
3.4K PAGE VIEWS
A good product when i bought them back in 2003
had then in my house since then - trouble free - work with regular t-stats cant complain about service i have gotten from them. sad to hear such a good product has gone downhill. happens a lot nowadays with so many good companies being bought and sold. i know -have experienced this at my own workplace.hopefully this company can return to what it once was. i kind of feel bad for the employees too for i know some of them were very dedicated. seems to be the sign of the times -the cheap low skilled worker off the street vs the skilled dedicated employee that knows what the *** he / she is doing.
Hydrosil (aka Hydro-sil) theieves and out of business
I purchased 2 94 inch 240v Silicone Series Baseboard heaters and a Pro Ultimate Programmable Thermostate from Hydrosil on June 13th, 2012. Hydrosil charged my credit card on 6/26/12. Almost a year later (June 13, 2013 will be a year) I don't have the thermostat to run the heaters. It took us 6 months and threats of bad publicity from my husband because of my health condition to get the 2 heaters. They don't work on regular thermostats. They promised the thermostat would ship the following month. Then my online account wouldn't work,so I couldn't check the status or reset my password. I was finally able to set up a new account today only to find out THEY CLOSED THEIR DOORS FOR BUSINESS!! So I still don't have the thermostat I nedd to make the heaters work and that I paid for and now I have no recourse to contact them and a useless lifetime warranty! Hydrosil never notified me or refunded me the money for the non shipped products they charged my credit card. Can anyone help me get a thermostat to work with these units? That is all I want.
Hydrosil heaters took my money and did not ship product.
I purchased 3 heaters back in the 1st week of March, and it is now June 19th and they tell me that they won't ship my heaters till July 14th And I have been told that they would ship back in April and may then June and now they say that they will ship my heaters July 14th, But I don't think they will. I will see . DO NOT WASTE YOUR MONEY, THEY WILL STEAL IT AND NOT SHIP PRODUCT. DON'T BE FOOLED BY THE HYPE OF THE NEW AGE HEATERS. DON'T LOSE YOUR MONEY TOO.
Lies, lies and NO PROMISED REFUND
Ordered heater and paid for it, and was given a ship date. Heater did not arrive - I cancelled order and requested refund. I was told it could not be built for 3 weeks. They said refund would be sent in 3 weeks. It has been 7 weeks. Today they said the heater shipped, it is lost, they put a tracer on it, and that my refund would take another 30 days. This order was cancelled. Refund has not been made as promised. This company has LIED to me three times and still has not refunded my money as promised with cancelled order. Linda Rogers
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