Manufacturer: Hydroderm Category: Free Trials Clear all filters (18 of 18 reviews match)
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Is this company for real ?? T am beginning to feel that all these free trial companies are a scam. The product is ok but I don't need it every month and no better than I can buy in the store at a cheaper price and no shipping, and if I don't want it anymore, I just don't buy it. What kind of a company makes it impossible to cancel? There are also different names . When I went to Nuevaderm, they put me onto Hydroderm in Canada ( where I live )...
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I didn't like
  • Could not get through on phone
  • I did not like
  • Customer service to cancel unavailable
#984760
I called Hydroderm in California and they refused to refund and kept telling me they would send me a copy of the terms and conditions I signed. Didn't sign anything!!!!! Well when I threatened to go to Police Fraud Dept., they cancelled my membership and refunded me 50% U$. Not a good company and watch what is supposedly "Free Samples" Its a marketing gimmick and you will only get free when you acknowledge a membership. It's a way the large...
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I didn't like
  • Not clear at all and not authorized for second charge
  • Withdrawal from account without authority
#980962
I choose a sample of Hydroderm and agreed to a shipping charge of $3.98. Later I found a charge of $88.64 on my credit card statement which I never agreed to. I was on the phone for 1/2 hr. with a Hydroderm representative who gave me the run-around and would not refund the charge. This person was offering a 40% discount, which they would refund if I sent back the sample product (which I never got) and that did not make a lot of sense. I have...
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h.kitchener

h.kitchener It pays to actually READ what you are agreeing to when getting these free trials, etc. they signed you up for auto shipments but somewhere in their spiel they did tell you abo...

#978126

Hydroderm Serum Free Trial Review

#914938
I did some trial offer I was only 5 for shipping and these bastards have taken over 200.00 from my account I'm soooooo pissed I will sue there butts !!!!!!
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Hydroderm Serum Free Trial Review

#830217
What a rip off !!! Advertise through Facebook as a free trial offer costs shipping only .... NOT..a charge goes through your credit card for an exorbitant amount of money . Shame on me for thinking something is for free ....
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I thought I was getting a free sample and ended up getting charged almost $300.00.I have tried to call customer service, but no one answers. I am beyond angry as I did not authorize those funds to be removed from my account, especially since I only work part time and am on sick leave, earning only 80% of my salary. So there is no way I would have authorize the two charges. Plus I'm in Montreal and had to pay the exchange at a ridiculous amount....
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Got free trial as advertised for $3.97 S&H ONLY.There was no additional committment made by me to authorize automatic recurring charges to my account. They then charged $88.64 to my acct 15 days later WITHOUT MY PERMISSION. Reported to Fraud Dept. I WANT A FULL REFUND BECAUSE THIS IS DECEPTIVE AND FRAUDULENT ACTIVITY. BLAH, BLAH, BLAH, BLAH, BLAH, BLAH, BLAH, BLAH, BLAH, BLAH, BLAH, BLAH, BLAH, BLAH, BLAH, BLAH, BLAH, BLAH, BLAH, BLAH, BLAH,...
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1.0
#972287
I I also commanded(ordered) a sample and after 14 days, charge me $123 Canadian, when in the announcement, it is clearly indicated that you will have to pay $4.95 Canadian at the end of 14 days and every 30 days afterward.What is not so bad. It is not indicated at all that you will be in charge 123 $ Canadian a month. I was fortunate, because it is visa who called me to ask me if I had purchased or if it was a fraud. Thank you visa, because...
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I purchased a small sample from hydroderm without realizing I was agreeing to a costly nightmare which has taken me months to sort out and hundreds of dollars. I returned the product and then was charged the USD fee for shipping and given a credit minus this fee. this was only after multiple phone calls. Do not deal with this company at all!! The product does not even work so not worth it. The sample is not worth the headaches you end up with as...
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Anonymous

Anonymous I received the free samples that I thought they are free for trial and I ended up with my credit card a minus of more than $200. To me, $200 is still money, but if anyone does...

1.0
I didn't like
  • Unsubstantiated claims
  • Reciept of goods not ordered
  • Being scammed on my visa
#916671
They send me the "free trial" , charge me for it and continúe send it me and charging me over and over again, I call and the solution for them is that I need to send it back, but just the last product that they sent me, the other one they charge and I never used it. Not very happy, they used Costco as free trial, and is an scam, I call Costco and they never give free trial, I call My credit card, and in order to get My money back, I need a new...
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I didn't like
  • Being scammed on my visa
  • Taking my money without my permission
  • Scam product
#904111
Also got Loveeyeserum & was charged another $1.95 shipping & 112.66 for a total of$235.85 . I am very upset . Thought I was dealing with reputable co but got scammed Can,t trust anybody anymore . I am a old lady on a fixed income & can,t afford that kind of money for cosmetics . I am going to have to close that account . My husband is going to take my cards away from me if it ever happens again but fool me once , shame on you fool me twice...
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Hi Hydroderm I agreed to only one free trial and paid shipping. I did not agree to purchase product. Please refund me the 94.90USD and 99.90 USD for products that I did not authorize. Immediately thank you. why do I need to write at least 100 words? x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x Vimala Kamalodeen.
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