Hydro One
Hydro One Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Hydro One 3.3 star rating from 3 reviews; sentiment mostly neutral with 50% unfavorable signals and recent recommendation to try a different supplier.
Key Takeaways for Future Customers
- Expect mixed Hydro One reviews and medium price level.
- Reviewers value Exchange, Refund and Cancellation Policy and Website.
- Consider alternative suppliers if you prioritize responsive customer service.
Negative Feedback / Risk Areas
- Recurring customer complaints about billing errors and account mix-ups.
- Poor customer service tone and slow hookup or service scheduling.
- Risk of refund or credit delays after payment issues.
Positive Feedback
Field crews respond for repairs such as replacing a hydro pole and some issues get resolved.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Hydro One 3.3 star rating from 3 reviews; sentiment mostly neutral with 50% unfavorable signals and recent recommendation to try a different supplier.
Key Takeaways for Future Customers
- Expect mixed Hydro One reviews and medium price level.
- Reviewers value Exchange, Refund and Cancellation Policy and Website.
- Consider alternative suppliers if you prioritize responsive customer service.
Negative Feedback / Risk Areas
- Recurring customer complaints about billing errors and account mix-ups.
- Poor customer service tone and slow hookup or service scheduling.
- Risk of refund or credit delays after payment issues.
Positive Feedback
Field crews respond for repairs such as replacing a hydro pole and some issues get resolved.
Turn one complaint into a collective action
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Dundas, Ontario
Hydro pole
Replace a hydro pole after a bus left the roadway very helpful. Thank you ..
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Resolved: Billing
- Wrong account number was given at registration.
- Payments went to the wrong account but are now received.
- Please confirm if I have a credit.
I was given a wrong account # when I registered with you. I found out after my 2nd payment to you.
My payments ended up in that wrong A/C. When I phoned in, your rep told me, in not to friendly voice, that I had payed into my previous account with you. The fact is that I never had an account with you until Ive moved to Holland Landing.
Anyway, its been straighten out now and you have gotten my payments.
I believe, because of it, I should have a credit coming to me. Please confirm.
Thank you.
Gisela Nouisser
I was supposed to be hook up July 11 and it's august 14 wondering the the problem is
Hydro Not getting hook up no satisfaction hook was scheduled for July 11 here it is august 14 getting the run around I think these people think there god
User's recommendation: Try and find a different supplier
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