Hyatt Vacation Club

Hello. I bought a 4-day, 3-night Hyatt Vacation Club reservation, open-ended, last September on 9-14-23 for the Hyatt in Carmel.

I have been trying for 2 days to reach someone in activation to book a suite, hopefully in mid-September. No one answers the phone, at either 800-417-**** or 888-223-****. My reservation # is 204****. I have called 5 times in 2 days and waited on the phone for 10 minutes each time.

I also left two messages asking them to call me back at 612-799-****. Can someone please return my call?

Hello Team,

Around 2 pm, 12/31/2023, I started trying to transfer my Hyatt expiring points. I went to Hyatt Lounge to deposit my expiring points from Hyatt into Interval International.

Once on the site it states I have 0 points to transfer. In the upper left corner there is an alert that states: "Deposits to Interval International of expiring Platinum Points must be completed before 9:00 pm PST on Dec.

31, 2023." It's well before 9 pm, but my points are gone. Please assist me in correcting this matter.

Thank you,

Daniel L Morgan, Sr

I waited way too long to get a representative and then my questions were not answered fully. I have many points with Interval International but the only way to use them is to set up an exchange and move points from Hyatt to interval, despite fact I already have points in Interval.

Interval doesnt know how Hyatt vacation club conducts business and same for Hyatt. Its very frustrating to get a vacation exchange set up.

Hyatt vacation club membership support is an oxymoron

no Support no communication no access. No one takes responsibility.

This company lacks the fortitude, professionalism and resources to support their platinum guest and membership

Stay away from this timeshare company they have several lawsuits against them

Beware, owners checking into the resort are gifted various items to attend a owners update. I was offered a $250 Visa Card and was told they were currently out of them but would mail it to me once they came in.

This was July 9th. Fast forward to July 22nd. I get an email from Welk Gifting letting me know that I have until July 31st to use the Visa Card because they are no longer working with BofA.

Since I have not received the Visa Card yet, I have called and replied to the email twice now and no one answers. If you go to your owners update, dont leave without getting what was promised.

Hello I booked last year and paid$199 for Lake Thao vacation with time share presentation . I totally forgot.

I think its still active.

Please check and cal me back at 510-938-****

Thanks

Dinesh Mohole

Dinu626@***t. Net

I can't get ahold of anyone to make a simple change. I have been told at least 4 times that I would receive a call back from this company.

I have no complaints, I just called to see if I could use the pool, get a membership, maybe see if there is a gym

We received a confusing letter in the mail and i would like to speak to someone about the letter. I dont understand what the letter says.