
Husqvarna Viking
Husqvarna Viking Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Husqvarna Viking has 2.9 star rating based on 4 customer reviews. Consumers are mostly neutral.
- Rating Distribution
Pros: Could talk to human at husqvarna viking manufacture, I be love their machines i have 5.
Cons: None so far.Recent recommendations regarding this business are as follows: "The help is there when you find it", "No comment yet frustrated with no response", "Be prepared to wait a long time for customer service", "Never keep the machine long enough to have to change the lightbulb over the needle".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Husqvarna Viking has 2.9 star rating based on 4 customer reviews. Consumers are mostly neutral.
- Rating Distribution
Pros: Could talk to human at husqvarna viking manufacture, I be love their machines i have 5.
Cons: None so far.Recent recommendations regarding this business are as follows: "The help is there when you find it", "No comment yet frustrated with no response", "Be prepared to wait a long time for customer service", "Never keep the machine long enough to have to change the lightbulb over the needle".
Review authors value the most Customer service and Discounts and Special Offers. Consumers are not pleased with Exchange, Refund and Cancellation Policy and Turnaround Time. The price level of this organization is medium according to consumer reviews.
Media from reviews


This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Needed 5D program and hasp drivers and password to upgrade to Windows11. Gave me everything I needed.Need my password
Got the program up and running on a new laptop. Had to search the internet for a while to get the contact I needed. Then they were very helpful.
User's recommendation: The help is there when you find it
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Unhappy
I purchased an epic2 from my local shop. It was right after the store changed ownership.
I received the case for the machine but not the embroidery arm. They finally ordered me a case I paid $$120.00 for but NO foam insert. What good is it!!!
Now Im trying to get the foam insert!! Unbelievable
I need HELP.
Laura H
- I be love their machines i have 5
- None so far
Preferred solution: Foam for my embroidery arm case
Customer service
Still waiting for a response have not heard from 3 request in the last couple of weeks, no comment yet because I have not heard or had any response from several of my request. I will leave a response once I hear from Husqvarna.
Surely a couple of weeks is plenty of time for them to respond. so far customer service has been poor and very difficult to get a hold of anyone that can assist me with my issue.
User's recommendation: No comment yet frustrated with no response
Question about software
Asked with help fo 4D software and was told too go to website I received an email and went to that site and it said it was not secure I was concerned about downloading the Java script.
Question about software
Was put on hold and no one came back to the line for 45 minutes. Called back and couldnt get through for over 30 minutes.
User's recommendation: Be prepared to wait a long time for customer service
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Can’t change the lightbulb in order to sew over the needle. If you have no light how can you sew difficult to change.Tried do use your rubber sheets tool which was totally ineffective. Repair people h
Can't change lightbulb over needle. Your instructions in the manual do not work.
There are three of us with Husqvarna Viking machines and we are all angry very angry and will file complaints. Your tool is worth less I said worth less
- Could talk to human at husqvarna viking manufacture
Preferred solution: You need to have another tool to take the lightbulb out over the needle. One consumer suggested superglue in your tool
User's recommendation: Never keep the machine long enough to have to change the lightbulb over the needle
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